Job Description

• Support internal customers in compiling accurate and compliant purchase requests, ensuring correct product/service selection and smooth end‑to‑end purchasing execution.
• Ensure procurement activities are executed in compliance with company policies, contractual obligations, and approval frameworks.

Procure‑to‑Pay (P2P) & Contract Compliance

• Support end‑to‑end Procure‑to‑Pay (P2P) processes, including requisitioning, purchase order creation, contract implementation, invoicing, and issue resolution.
• Secure compliant implementation of contracts within procurement systems, including handling of complex contracts.
• Ensure data accuracy and consistency in procurement systems to enable smooth requisition approval and downstream processing.

Stakeholder & Vendor Management

• Act as a primary interface between Procurement, business stakeholders, and the Finance team for Source‑to‑Pay processes.
• Address queries, clarify process gaps, and resolve operational issues raised by stakeholders
• Build and maintain effective working relationships with internal teams, suppliers, and external partners.

Issue Resolution & Escalation Management

• Proactively identify, communicate, and manage supply or delivery issues that may impact business operations.
• Handle procurement escalations, conduct root cause analysis, and drive corrective and preventive actions.
• Understand and assess the impact of procurement failures on production, manufacturing, and customer order fulfilment.

Continuous Improvement & Reporting

• Work closely with procurement colleagues to identify opportunities for process optimization, standardization, and continuous improvement.
• Support preparation of procurement reports, dashboards, and operational updates as required.
• Contribute to improving SLA adherence, KPI performance, and overall procurement efficiency.
  
  

• Strong understanding of Indirect Procurement commodities and operational procurement activities.
• Experience across transactional and strategic/tactical procurement activities within Indirect Procurement.
• Practical exposure to end‑to‑end Source‑to‑Pay / Procure‑to‑Pay processes.
• Familiarity with vendor onboarding, contract management, invoicing, and supplier lifecycle processes.
• Understanding of SLA‑driven environments and KPI‑based performance management.

Qualification:

You have:

• University or college degree in Procurement/finance / accounting / economics.
• 4+ years of experience preferably profile is Procurement/Financial Reporting
• Good knowledge of common procurement,finance & accounting concepts
• Experience with SAP
• Proficient in MS Excel, Word, Outlook, and PowerPoint.
• strong verbal and written communication skills in English
• Good to have other international language skills.

• Basic working knowledge in ERP – SAP Ariba, SAP Blue Planet, SAP P20 Logistics and Finance, SAP P10 S/4 HANA and other tools like myOrders, Webcycle, CLM-Apttus, E2Open (good to have),

• Previous relevant experience in the operational part of Procurement, including transactional & tactical activities within Indirect & Direct Procurement,

• Experience working in ERP (especially SAP) and understanding e2e within Source to Pay,
• Able to work per defined SLA, meet all KPIs (Quality, e2e cycle time, touchless PO),
• Good to have other international language skills.

• Basic working knowledge in ERP – SAP Ariba, SAP Blue Planet, SAP P20 Logistics and Finance, SAP P10 S/4 HANA and other tools like myOrders, Webcycle, CLM-Apttus, E2Open (good to have),

• Previous relevant experience in the operational part of Procurement, including transactional & tactical activities within Indirect & Direct Procurement,

• Experience working in ERP (especially SAP) and understanding e2e within Source to Pay,
• Able to work per defined SLA, meet all KPIs (Quality, e2e cycle time, touchless PO),