Harrods

Oyster Technician (Estimator)

Harrods  •  United Kingdom of Great Britain and Northern Ireland (Hybrid)  •  2 days ago
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Job Description

We are looking for an Oyster Technician to join our brand-new, state-of-the-art Service Centre and be a key player in shaping its success.

About the Role

As an Oyster Technician, you will be working as part of a team to deliver all servicing to Rolex specification on quality, lead time and cost. You’ll draw on previous experience to provide accurate and detailed estimates of timepieces and support the flow of timepieces within the workshop as they start and end their service journey.

You will also:

  • Diagnose all timepieces entering the workshop and provide accurate estimate creation.
  • Upload all estimates into the required files and software within 24 hours of receipt.
  • De-case all watches brought in for servicing.
  • Ensure all paperwork is appropriately filled out, attaching and required testing documentation.
  • Complete Rolex ‘Quick Service’
  • Provide training to new starters within the wider department.
  • Provide administrative support to the workshop team.

This role is fully on site, working 5 out of the 7 days a week.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will have a minimum of Rolex Level 20 Accreditation and experience working within a Workshop environment. You will be self-motivated, well-organised and collaborative to work with the wider team using excellent communication skills. To be successful in the role, you will also have basic mechanical watch movement knowledge and a deep understanding of customer expectations.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

Benefits and any extra details will be discussed during the recruitment process.

Additional Information:

Time Type:

Permanent

Department:

Watchmaking & Workshop (Saoud Abdul majid)

Harrods

About Harrods

As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods

Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.

Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.

Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
London, GB
Year Founded
1849
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