Job Description

About the Company

A boutique owner representation and design firm, their core business rests on representing Owners throughout their journey of designing and building their home.

Each member of the team has worked for general contractors, design firms, and developers. Each brings real-life expertise to the residential development process, from land purchase and permitting to punch-list and move-in. They are acutely aware of the challenges, and joys, that come with building in unique environments.

The work is architecturally significant. The team is tight-knit by design. They run on Notion, Claude, Google Workspace, and CompanyCam, and the stack is growing.

As an Owner’s Representative, you are the primary operational presence for a portfolio of architecturally significant residential projects. You guide the Owner every step of the way. You work across Clients, architects, contractors, and consultants.

The organization is flat. Ownership is high. The person who thrives here is a creative problem solver. They have navigated complex, confusing situations and tried different approaches. They pair technical insight with clear, approachable communication. They help Clients and the design team make confident decisions. They keep design intent and construction realities aligned. They create a process that is organized, transparent, and technically sound.

Work Environment

Hybrid. Approximately two site visits per week throughout the greater Salt Lake metro area. The balance splits between office and remote. Mileage is reimbursed. Schedule flexes with what projects need. Reliable personal transportation is required.

Key Outcomes

In 12 months, the founders should be focused on firm growth, client relationships, and design leadership, not day-to-day project logistics. You become the person clients, contractors, and architects go to first, because they trust you to handle it.

Own day-to-day representation

• Own day-to-day representation across assigned projects, reducing founder touchpoints on operational matters
• Build trust with the full project team (clients, architects, contractors, consultants) so that you are the first call, not a relay to leadership
• Bring issues to founders with a clear recommendation already attached, so decisions get made at the right level without pulling them into the weeds

Communicate so clients never have to ask

A client who has to ask where their project stands is a client who is already quietly frustrated. Trust is the key currency; your communication is what earns it.

• Every client stakeholder can get an accurate answer about their project at any moment
• Maintain project dashboards (budgets, schedules, change orders, milestones) that are always current and reflect the actual state of each project
• Explain the complex in simple terms: clients are sophisticated businesspeople who did not go to architecture school. Your job is to make them feel informed and excited, not talked at
• Compile and distribute clear, accurate project reports on a consistent schedule; schedule and facilitate OAC and other critical decision-making meetings so nothing stalls for lack of a clear next step

Keep schedules and budgets accurate and alive

• Track project timelines and milestones with rigor; surface deviations early and with a plan to address them
• Monitor budgets continuously; anticipate potential overruns and schedule slips before they materialize, not after
• Hold all project stakeholders accountable to their commitments and timelines; build the communication habits across the project team that keep budget and schedule inputs current

Own the draw and invoicing process

Cash flow is confidence. Clients trust firms that handle billing with precision. Contractors trust processes that pay them accurately and on schedule.

• Review and verify all project-level invoices, including contractor pay applications and consultant bills, against actual site conditions
• Organize, track, and link invoice documentation to project dashboards in Google Drive; enforce invoicing cadence with all trade partners
• Compile monthly draw packages for client approval, supported by thorough site verification; guide clients through the approval and payment process clearly

Make internal tools and systems stronger

• Identify gaps in existing workflows and propose practical, implementable improvements; if a template is broken, say so and fix it
• Use the full internal stack with genuine curiosity: use Claude to surface risks from schedule data, use CompanyCam to build thorough site documentation, use Notion to tighten team processes
• Conduct regular site visits for photo documentation, quality control, and work-in-place verification that feeds accurate, trustworthy reporting

Qualifications

Required

• Significant hands-on experience in construction management, architecture, or residential development; a relevant degree helps, but demonstrated fluency on-site and in the documents is the real gate
• Deep familiarity with the residential design-to-construction process: from land purchase and permitting to punch-list and move-in — and with the roles, incentives, and dynamics of everyone involved in a luxury home project
• Construction document literacy across all disciplines: architectural, structural, MEP; you can read a set and catch what doesn’t add up
• Ability to create, interpret, and maintain Gantt project schedules and detailed construction budgets; experience with GanttPro or Smartsheet works — the fluency is what matters
• Genuine comfort with AI tools, specifically Claude and Google Workspace’s built-in AI features, and the initiative to explore them unprompted; the company is building AI-augmented workflows and needs someone who gets excited about the possibilities, not someone who waits to be told
• Excellent written communication: you write clearly, specifically, and without jargon
• Creative problem solving under ambiguity: luxury residential projects are complex, relationships are long, you find ways forward that keep everyone moving
• High emotional intelligence and the ability to move project teams in the right direction without direct authority over them
• Reliable personal transportation for regular site visits (mileage reimbursed)
• Legal authorization to work in the United States without sponsorship

Preferred

• Notion (internal team OS)
• CompanyCam or equivalent construction photo documentation tool
• Procore and/or Autodesk Construction Cloud (ACC)
• Buildertrend or equivalent residential project management platform
• Airtable or other cloud-based task management and data tools
• Familiarity with standard contract forms, including AIA agreements

Compensation and Benefits

• Mileage reimbursement for site visits
• Base salary: $115,000–$140,000 commensurate with experience
• Performance bonus: Up to 20% of base salary, discretionary — based on company performance and the consistent, confident value you deliver across the full year
• Healthcare: medical, dental, and vision
• Continuing education