Enverus

Owner Relations Agent - 26180

Enverus  •  Austin, TX / Houston, TX (Remote)  •  14 days ago
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Job Description

Why YOU want this position

At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.  We are the most trusted  energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we’re helping our customers make better decisions that help provide communities around the world with clean, affordable energy. The energy industry is changing fast. But we’ve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn’t be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds. Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are currently seeking an Owner Relations Agent to join our Customer Support team. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest-growing sector.  
  Performance Objectives 
  • Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.
  • Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
  • Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.
  • Ensure the response and manner is done in an accurate, timely and friendly manner
  • Manage emotions (calm, non-defensive, respectful)
  • Participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience
Competitive Candidate Profile
 
  • Demonstrated ability to manage multiple tasks and clients.
  • Ability to multi-task between several critical client situations at the same time
  • Ability to professionally interface with clients over the phone or through email.
  • Strong self-motivation, and the ability to work both independently or with a team.
  • Strong organizational skills, sets priorities, and meets deadlines.
  • Excellent written, oral, and interpersonal communication skills.
  • 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
  • Proficiency in all Microsoft Office applications and various oil and gas software programs.
  • High School degree or equivalent
Enverus offers comprehensive benefits to our employees to include:
  • Medical
  • Dental
  • Vision
  • Income Protection (disability, life/AD&D, critical illness, accident)
  • Employee Assistance Program (EAP)
  • Healthcare Spending Account (HSA), Commuter
  • Lifestyle & Wellbeing Program
  • Pet Insurance
Enverus

About Enverus

Enverus is a single source platform for management, development and acquisition, within the entire energy value chain. From early-stage investment to full-scale development, we provide the actionable intelligence, in-depth analysis and speed to support your changing energy strategy.

This is what we call Intelligent Connections: empowering your company to discover previously unseen insights and opportunities, act fast, and deliver extraordinary outcomes.

A Technology Partner for the Future:

Enverus is the most trusted knowledge and analytics platform in the energy industry, with real-time access to analytics, insights, benchmark costs, revenue data and more.

More than 300 financial institutions and more than 5,000 energy companies rely on our analytics, intelligence, and technology to make capital investment decisions and increase investor ROI.

Our platform is built both by, and for, our industry. Our source is our own connections — with direct access to more than 98% of U.S. producers, and more than 35,000 suppliers, we inform more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing.

What We Provide:

Our platform provides a centralized, single-source of truth, with energy analytics informed by more than 20 years of market intelligence and machine-learning.

For personal, customizable support, our highly experienced, sizable analyst team provides thought leadership, consulting and tech innovation.

Our goal is to build a long-term relationship with you, addressing your challenges today, while providing the tools for you to thrive tomorrow.

Our customers regularly report major production increases, substantial savings on labor costs, impressive savings and EUR improvements.

We provide a complete scope of the entire energy industry, including oil and gas, financial institutions, power, utilities and renewables. But we also illuminate their connections, and where they’re going.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Austin, Texas
Year Founded
1999
Website
enverus.com
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