Job Description

Why Kensington Senior Living? Because Our Promise to love and care for your family as we do our own. These are not just words, but something all of us at Kensington Senior Living strive to deliver each day.

Join us to discover your path, grow your purpose, and embrace the unexpected: deeper connections, greater opportunities, and a stronger sense of belonging.

Salary Range: $24.00 to $27.00 per hour

Schedule: Overnight Shift

Summary

The Overnight Supervisor is responsible for overseeing the overall operations of the community during the overnight shift, ensuring the safety and security of residents, team members, and the building. This position provides leadership, direction, and support to overnight staff while ensuring company policies, procedures, and operational standards are consistently followed. The Overnight Supervisor serves as the primary point of contact for overnight escalations, addressing concerns and coordinating with Community Leadership to support smooth and efficient operations.

Duties and Responsibilities

• Supervise and coordinate the activities of overnight team members to ensure productivity and adherence to community standards.
• Monitor overnight operations to maintain the safety, security, and well-being of residents and team members.
• Ensure compliance with company policies, procedures, safety protocols, and applicable regulatory requirements.
• Respond promptly to incidents, emergencies, and operational disruptions, escalating concerns to Community Leadership as appropriate.
• Conduct regular rounds and inspections to identify and address safety, security, equipment, and cleanliness concerns.
• Prepare and submit accurate reports documenting overnight activities, incidents, and team member performance.
• Provide guidance, training, and support to overnight team members to promote accountability and a positive work environment.
• Communicate with day-shift supervisors and Community Leadership to ensure effective shift handoffs and continuity of operations.
• Address operational concerns independently when appropriate and communicate unresolved matters to the appropriate leadership.
• Perform other duties as assigned by Community Leadership.

Knowledge, Skills & Qualifications

• Strong leadership, organizational, and team management skills.
• Excellent verbal and written communication and interpersonal skills.
• Understanding of safety, security, and emergency response protocols.
• Ability to assess situations, solve problems, and make sound decisions independently.
• Ability to manage competing priorities and respond effectively to unexpected situations.
• Strong attention to detail and follow-through.
• Proficiency with scheduling, reporting, and basic computer applications.
• Ability to maintain accurate documentation and communicate effectively across shifts.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of supervisory or leadership experience, preferably in an overnight or shift-based environment.
• Experience in facilities management, operations supervision, senior living, healthcare, or a related setting preferred.
• Associate’s or Bachelor’s degree in Business Administration, Management, or a related field preferred.
• First aid, CPR, or emergency response certification preferred.
• Familiarity with applicable industry regulations and compliance standards preferred.
• Must be dependable and able to work overnight hours consistently.

Mental and Physical Requirements

• Ability to remain alert, attentive, and focused throughout the overnight shift.
• Ability to stand, walk, bend, reach, and conduct regular community rounds.
• Ability to respond promptly and appropriately to emergencies and unexpected situations.
• Ability to remain calm and professional when handling challenging or stressful circumstances.
• Ability to work independently while maintaining effective communication with team members and leadership.