Job Description

The Overnight Safety & Security Supervisor values guests and is committed to providing a positive impression while delivering World Class Service. This position plays a vital role in creating a clean, safe, and enjoyable experience for our guests and employees while providing a safe and secure atmosphere. The Overnight Safety & Security Supervisor provides 24 Hour Security for all events at the Benchmark International Arena and responsible for the protection and safeguarding of guests and employees.

• Provide all guests a positive first impression by offering world-class service
• Interact with Benchmark International Arena guests, vendors, and employees in a courteous and professional manner
• Provide guest with accurate arena and event information
• Provide coverage of the command center, inside roving patrol, outside roving patrol and other post as directed.
• Respond to any emergency in a timely manner
• Work closely with Tampa Police Department and Tampa Fire Rescue
• Adhere to all standard operating procedures and policies
• Comply with and adhere to all conduct standards
• Successfully perform and direct varied and complex tasks
• Maintain a clean and neat appearance during work hours
• Write accurate and detail reports on any incidents such as ejections and arrests
• Log and report all activities performed during shift.
• Monitor the performance, conduct, and attendance of all Security staff assigned
• Responsible for the quality of the performance, conduct, and effectiveness of their assigned team as a cohesive unit
• Responsible for the professional appearance of the Security team assigned to them
• Responsible for the quality and accuracy of all supervisor reports and incident reports generated during shift
• Responsible for roaming all areas of the arena, looking for opportunities to sanitize all unkept areas. Wipe down all surfaces while roaming the facility
• Execute contactless inspection at the security screening areas on all guests that arrive for any even
• Verify credentials to control access into restricted areas
• Enforce all guidelines, protocols, procedures and Arena policies, as applicable
• Participate in a cross-training program among multiple frontline departments
• Perform other duties, as assigned

• Direct oversight over the PT Security Staff

• Game/Event Night Responsibilities: Yes
• Approximate number of events worked per year: 100+

• Excellent Customer Service and Problem-Solving skills
• 1-2 years of prior security experience
• A minimum of 6-12 months prior leadership experience directing staff
• Knowledge and skill in radio communication
• Strong Leadership skills with the ability to take and execute directions
• Ability to remain calm and focused during times of stress
• Ability to listen effectively, take and execute directions given
• Excellent verbal communication skills with strong written and oral communication skills
• Ability to exercise sound judgment to diffuse volatile situations

• Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting
• This is an onsite role
• Ability to work extended hours including late nights, holidays, and weekends as needed
• Ability to lift/carry/move up to 50lbs
• Ability to work in cold/hot indoor and outdoor temperatures
• Ability to work in areas that can become crowded with equipment and/or people
• Ability to stand on feet for long periods of time, walk long distances and climb stairs.
• Ability to climb ladders, kneel, bend, stoop and squat without any physical movement restriction
• Ability to work comfortable around special effects including, but not limited to: haze, strobe lights, lasers, etc

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.