Job Description

We are currently recruiting for an Overnight Full-Time Public Area Cleaner to join our Housekeeping Team at the Sheraton Grand Hotel & Spa.

Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar.

Role:

Act as a liaison between Housekeeping, Guests and other departments to ensure a positive hotel experience for public areas. This position provides a visible and accessible floor presence in order to anticipate, understand and act upon Housekeeping associates’ needs. The position responds to guest requests on the floor and additionally will assist the Executive Housekeeper with day-to-day operations of the housekeeping departments.

Essential Functions:

• Responsible for ensuring service areas and lifts are clean and well maintained at all times, removing any rubbish, dirty crockery, glassware etc.
• Maintain public areas to brand standard
• Maintain an immaculate hotel environment
• Contribute to a seamless guest experience through attention to detail
• Work collaboratively with Housekeeping and other hotel teams to ensure standards are maintained throughout the day.
• Ensure cleaning equipment and supplies are organised and ready for use
• Report and follow up on maintenance or damage issues promptly
• Respond efficiently to guest requests and operational needs
• Adhere to lost property, safety and environmental procedures.
• Answering phone and dealing with all requests and general housekeeping enquiries

Requirements:

Our ideal candidate will project a pleasant and positive professional image to all contacts at all times.

You will have experience within a Housekeeping department within a 5 star environment. Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge.

You will join a fun loving and passionate team who excel in delivering world class standards.

You will have a good understanding of English.

So why work for the world’s largest hospitality company?

• A competitive salary plus free meals whilst on duty.
• 20% enhancement for hours worked after 11pm.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction.
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities

Many more benefits however most importantly, we’ll help you grow, and develop you as an individual

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.