Job Description

Why us?

Where Every Stay Becomes a Story Worth Retelling.The newly reimagined Dune House blends soulful design with the laid-back rhythm of the beach. Our rooms and public spaces arecrafted to spark curiosity and comfort, filled with fresh ocean views, thoughtfully curated touches, and surprises that invite gueststo slow down and savor the moment.As part of our guest services team, you will help create the very first memories guests have of this new experience. From themoment they step inside, you will guide them into the spirit of the brand by offering warmth, a sense of place, and a feeling ofbelonging.If you love helping people feel effortlessly at home and take pride in creating heartfelt connections, you belong here.

Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner.

Responsibilities

• Respond to and handle guest requests in a courteous, efficient, safe manner.
• Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
• Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
• Make rounds of the hotel property to ensure everything is in working order.
• Clean and maintain all equipment and work areas.
• Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.
• Handle elevator breakdowns.
• Maintain proper records of the Rooms Preventive Maintenance Program and Request Program.
• Complete work order request forms on a daily and timely basis.
• Report any unsafe conditions to leadership.

Qualifications

Education/Formal Training

High school diploma or equivalent trade school, special courses in building maintenance and construction.

Experience

A minimum of 6 months successful experience in equal or similar position.

Knowledge/Skills

• Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work.
• May require ability to drive pick-up truck and snow removal equipment.
• Ability to maintain logs and records.
• Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to hear portable radio, fire alarms, machinery, guests.
• Ability to inspect, maintain equipment.
• Ability to respond on portable radio to base station, guests.
• Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot.
• Frequent bending and kneeling required to perform inspections and repairs.
• 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required.
• Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours.
• Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time.

Environment

Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.

Benefits

When you join our family as a full-time team member, you’re not just starting a job — you’re unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We’re here to support you, both at work and beyond!

Salary

USD $20.00 - USD $20.00 /Hr.