Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Night Housekeeping Porter

Four Seasons Hotel London at Park Lane

At Four Seasons, attention to detail is at the heart of everything we do. Our Housekeeping team plays a vital role in creating a welcoming, comfortable, and impeccably maintained environment for every guest.

Four Seasons Hotel London at Park Lane is seeking a Night Housekeeping Porter to join our Housekeeping team.

The role

As a Night Housekeeping Porter, you will support the overnight operation of the Housekeeping department, ensuring guest floors, service areas, and back of house spaces are fully prepared for the day ahead.

You will work closely with the Night Housekeeping and Housekeeping teams to maintain cleanliness, replenish supplies, respond to guest requests, and support the overall presentation of the hotel throughout the night.

This role is ideal for someone who takes pride in maintaining high standards, enjoys physical work, and thrives in a busy overnight environment.

What you will do

• Support the Housekeeping team by replenishing guest room supplies and amenities
• Stock linen rooms and service areas with clean linen and housekeeping supplies
• Remove rubbish, recycling, and used linen from guest floors and operational areas
• Assist with moving and maintaining housekeeping trolleys and equipment
• Respond to guest requests promptly and professionally
• Support deep cleaning projects and overnight housekeeping tasks
• Maintain cleanliness and organisation throughout back of house and guest areas
• Work closely with the wider Housekeeping team to ensure the hotel is fully prepared for the following day

What we are looking for

• Previous experience within housekeeping, laundry, hospitality, or a similar environment is preferred
• Ability to work in a physically active role, including lifting and moving linen and equipment
• Strong organisational skills and attention to detail
• Good spoken and written English
• Professional presentation and a positive attitude
• Reliable, self motivated, and able to work independently overnight
• A genuine commitment to high standards and teamwork
• Right to Work in the UK

What to expect

• Full time position averaging 40 hours per week
• Primarily overnight shifts
• Five shifts per week across a rotating schedule
• Flexibility required across weekends and public holidays

What we offer

At Four Seasons Hotel London at Park Lane, we support passionate people who want to grow, lead, and build long term careers within a world class luxury brand.

• £38,000 annual package inclusive of base salary and service charge
• Structured 40 hour working week
• Excellent training and clearly defined career development pathways
• Strong internal progression opportunities across London and the global Four Seasons portfolio
• Holiday entitlement increasing with service up to 33 days
• Company Sick Pay, increasing with service
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
• Access to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep support
• Bupa Dental Cover or Bupa Cash Plan
• Enhanced maternity and paternity pay
• Uniform with complimentary professional dry cleaning from day one
• Season Ticket Loan and Cycle to Work scheme
• Access to Stream for greater pay flexibility and discounts
• Employee recognition programmes including monthly awards and events
• Annual themed team events plus regular social, charitable, and sporting activities

Join our Housekeeping team

If you are passionate about maintaining exceptional standards and would like to be part of one of London's leading luxury hotels, we would love to hear from you.

We look forward to receiving your application.