Job Description
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
This is a union eligible position.
This is a union eligible position.
This is specifically for Overnight
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including
mental health care, residential and outpatient substance use treatment, and primary health services.
Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating
recovery.
Prototypes is one of the nation’s leading behavioral healthcare providers and is a “prototype” for such organizations. Prototypes Women's Center in Pomona is a 180-bed residential facility tailored specifically
to women, including those who wish to involve their children in their journey to recovery. Our program aims to assist women in maintaining their progress in overcoming co-occurring disorders through a wide
range of supportive services. Children can foster a secure attachment with their mothers in a secure setting, while also accessing mental health support and educational assistance. Our interdisciplinary team
of professionals provides comprehensive treatment for substance use disorders and mental health, parenting, educational, and life skills courses. Treatment can range from 60 days to 6 months.
The On-Call Overnight Client Safety Navigator (CSN) fosters a safe, respectful, and welcoming environment. CSN works with program leadership, Sherriff’s or local law enforcement, and other teams to respond to emergency and crisis situations, including client drug use, overdose, programmatic interruptions, and other situations.
KEY RESPONSIBILITIES
Safety and Security
• Ensure and maintain a safe and orderly environment for clients, staff, and visitors in compliance
with agency and industry standards.
• Monitor security cameras, attend building security meetings, and work collaboratively with
service providers and administrative staff.
• Clear areas of crowds, debris, and out-of-place items to maintain safety.
• Direct and deflect traffic, de-escalate tense situations, and maintain a positive, respectful
demeanor even during high-pressure situations.
• Work collaboratively with other service providers and administrative staff to maintain an orderly
environment.
• Maintain appropriate boundaries and adhere to the organization’s code of conduct.
• Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters.
• Work with local law enforcement and file incident reports as needed.
Client and Visitor Management
• Maintain client and visitor logs.
• Welcome and assist clients returning from appointments, ensure sign-in, and check belongings
for contraband.
• Welcome visitors, check credentials, ensure sign-in, and escort them to the supervisor on duty.
Crisis Intervention and Medical Assistance
• Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug
overdose.
• De-escalate emotionally charged situations and maintain non-confrontational behavior during
observation and intervention.
Administration and Other Duties
• All documentation must be maintained in compliance with HIPAA, 42 CFR Part 2, and other
funding requirements to satisfy internal and external evaluating requirements.
• Attend and participate in meetings.
• Participate in and complete all assigned training in a timely manner.
And perform other duties as assigned.
QUALIFICATIONS
Education, Certification, or Licensure
• High school diploma or equivalent required. Associate’s degree or higher preferred.
• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
Experience
• Two years of job-related experience working with the criminal justice population or with the
community behavioral health system preferred
• We will consider for employment qualified applicants with arrest and conviction records.
• Must complete a background check and livescan.