Job Description

Job Location Hyatt Regency Atlanta - Atlanta, GA 30303

The Cashier position is responsible for performing on the front line of guest service. In this position, you will receive cash from guests for parking services and be responsible for the proper and efficient operation within Company policy, in such a manner as to ensure an overall positive parking experience. The essential job functions are listed below but may include duties which are outside of these job functions which are required to meet the need of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet and assist customers in a courteous and professional manner.
• Efficiently process payment transactions accurately and promptly to prevent wait times and backups.
• Collect parking fees using cash, credit cards, or electronic payment systems.
• Ensure that charges are posted to guest rooms, track tickets and keys.
• Issue tickets, receipts, and parking validations as needed.
• Completes daily reconciliation of receipts, cash, and charges; accurately accounts for all funds within cashier drawer.
• Give all guests prompt and courteous service and use your knowledge to answer all questions and offer assistance.
• Properly clean and maintain equipment in the booth and all other parking equipment in the general area.
• Notifies runners for guest call downs.
• Operate point of sale system, by ringing in all transactions into the proper code, per Company policy.
• Answers telephone in a prompt and courteous manner.
• Promote and support Company image standards.

About AAA Parking:

With over 60 years of experience in the parking industry, AAA Parking is dedicated to enhancing value through excellent experiences for both our customers and employees. We focus on Attitude, Assistance, and Appearance to deliver the highest standards of quality, honesty, and professionalism.

Qualifications

• High school diploma or general education degree (GED).
• Ability to write reports and correspondence.
• Excellent communication and customer service skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, and decimals.
• Strong math skills and ability to handle cash and credit transactions accurately.
• Basic typing and word processing skills
• Prior experience as a cashier is preferred
• Ability to stand for long periods and work outdoors in various weather conditions.
• Attention to detail and ability to multitask in a fast-paced environment.
• Basic computer or POS (Point of Sale) system knowledge.
• Reliable, punctual, and able to work flexible hours, including weekends, evenings, and holidays.
• Prior experience working in the hospitality industry is preferred
• Ability to pass a pre-employment background check

Work Environment

• Outdoor or indoor booth setting, depending on the facility.
• Exposure to varying weather conditions such as heat, cold, and rain.
• Standing or sitting for extended periods.
• Interaction with a diverse range of customers, including drivers, event attendees, and employees.

This role is ideal for individuals who are reliable, detail-oriented, and enjoy working with people in a dynamic environment. If you have strong customer service skills and can handle transactions with accuracy, we encourage you to apply!