Job Description

Job Location: Hotel Ballast - Wilmington, NC 28401Join the AAA Parking family and work as a Valet Attendant /Bellman at the Hotel Ballast. Make extra money, meet new people, and provide exceptional service as the first and last point of contact for our guests. We seek individuals with a warm attitude, polished appearance, and a commitment to excellence to ensure a seamless and memorable guest experience.
Key Responsibilities:
1. Guest Interaction:
- Greet and welcome all guests in a proper manner.
- Explain the car retrieval procedure clearly to guests.
- Open hotel doors for guests and assist with luggage.
- Offer information about services and facilities of the hotel, points of interest, and entertainment attractions.
- Assist guests with special needs or disabilities.
2. Vehicle Handling:
- Fill out valet ticket properly and conduct vehicle damage check
- Retrieve and park vehicles for guests quickly and efficiently.
- Maintain keys in an organized and secure manner.
3. Appearance and Presentation:
- Maintain a clean, professional, and well-groomed appearance at all times, adhering to AAA Parking's uniform and appearance standards.
- Ensure the valet area is clean, organized, and inviting.
4. Team Collaboration:
- Work closely with the hotel staff to ensure smooth guest arrivals and departures.
- Communicate effectively with colleagues to coordinate valet operations.
- Support team members during busy periods or special events.
5. Safety and Security:
- Follow all safety protocols and guidelines to ensure the security of guests and their vehicles.
- Report any accidents, injuries, or incidents to the supervisor immediately.
- Perform routine inspections of the valet area and equipment.
About AAA Parking:
AAA Parking is a family-operated business with 65+ years of experience in the parking industry. Our mission is to enhance value by ensuring excellent experiences for both our customers and employees. At AAA Parking, we believe in the three A’s – Attitude, Assistance, and Appearance. By maintaining the three A’s, we deliver the highest standards of quality, honesty, and professionalism.

QualificationsLicense/Certification:
- Driver's License (Required)
Shift Availability:
- Weekends ONLY
- Saturday & Sunday