Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About the role:

Reporting to the Guest Services Manager, the Bell/Garage Attendant provides a memorable arrival experience and bids a fond farewell to our departing guests. As an Overnight Bell/Garage Attendant, you will play a vital role in welcoming and assisting guests during the overnight hours, ensuring their arrival and departure are seamless and exceptional.

What you will do

• Greet arriving guests during overnight hours and assist with luggage handling and room escorting

• Provide valet parking services when required, ensuring safe and efficient vehicle handling

• Maintain cleanliness and order in the lobby and hotel entrance overnight

• Deliver guest amenities and handle messages with accuracy and discretion

• Support hotel security by monitoring guest areas and reporting unusual activity

• Assist guests with transportation needs, directions, and overnight concierge requests

• Coordinate luggage pulls for early morning departures and prepare for peak guest movement

• Liaise with Front Office and Security teams to support smooth overnight operations

• Uphold Four Seasons standards of service with professionalism and warmth

What you bring

• Previous experience in a guest-facing hospitality or customer service role preferred

• Valid Australian driver’s license

• Physically able to lift and move luggage up to 23kg (50 lbs)

• Strong communication skills and a guest-first attitude

• Availability to work overnight shifts, weekends, and public holidays

• Must have a drivers license that allows you to drive in NSW and possess confidence in driving all types of vehicles

What we offer

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Employee Discount for stays at any Four Seasons worldwide

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

• Access to an employee recognition program and wellness initiatives

• Career progression opportunities within a global luxury hotel network