Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.

About the role

Four Seasons Resort Scottsdale is seeking an Overnight Bell Attendant to provide exceptional service and support to guests during overnight hours, helping ensure a seamless experience from arrival through departure. This guest-facing role combines luggage assistance, room escorts, resort transportation, and personalized hospitality, offering the opportunity to make a meaningful impact on each guest's stay. If you are passionate about creating memorable experiences, thrive in a luxury hospitality environment, and enjoy delivering thoughtful service around the clock, we'd love to hear from you.

What you will do

• Welcome guests upon arrival and departure, providing exceptional hospitality and personalized service throughout their stay.

• Assist guests with luggage handling, room escorts, and transportation of belongings to and from guest rooms, storage areas, and the front drive.

• Respond to guest inquiries, provide resort information and directions, and promptly address requests or concerns.

• Maintain accurate records of luggage deliveries and pickups while ensuring the safe handling of guest belongings.

• Support Bell and Valet operations as needed and assist with guest services and special errands to enhance the overall guest experience.

What you bring

• Previous guest service experience required, preferably within a luxury hotel or resort environment.

• Ability to safely lift and transport up to 100 lbs. and push carts weighing up to 200 lbs.

• Comfortable working outdoors in varying weather conditions, including Arizona's warm temperatures.

• Strong team-oriented mindset with a willingness to support colleagues and assist in different areas of the resort as needed.

• Exceptional interpersonal and communication skills, with a genuine passion for creating memorable guest experiences.

What we offer

• Comprehensive health benefits including medical, dental, vision, and life insurance

• 401(k) plan with company match

• Exclusive employee rates at Four Seasons Hotels & Resorts worldwide

• Paid time off, including vacation, sick, and holiday pay

• Complimentary uniforms with dry cleaning service

• Complimentary shift meals and on-site parking

• Career growth opportunities, including learning programs and tuition reimbursement

• A culture of care, respect, and inclusion

• Recognition programs, employee events, and a strong sense of community

Schedule & Hours

• Full Time

• Availability to work overnight shifts (11:00 PM - 7:30 AM)

• Flexibility to work early mornings, evenings, weekends and holidays

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf