Job Description

The Outsource Receiving Clerk is responsible for the accurate and timely intake, inspection, and routing of lens orders and materials received from external outsource laboratory partners. This role serves as a critical quality checkpoint, ensuring that all returned work meets Hoya’s specifications and standards before advancing to the next stage of production. The Outsource Receiving Clerk plays a key role in maintaining order accuracy, production flow, and customer satisfaction.

Essential Responsibilities
• Receive and unpack incoming shipments of lenses and lens orders from outsource lab partners, verifying contents against packing slips, purchase orders, and lab management system records.
• Inspect returned lenses for visible defects including scratches, chips, coating irregularities, and other quality concerns; use a lensometer and other measuring instruments to verify optical specifications such as prescription power, cylinder, axis, and add power.
• Log all received orders into the lab management system (LMS), updating job statuses to reflect receipt and enabling real-time order tracking for internal teams and customers.
• Identify and document discrepancies including incorrect prescriptions, missing jobs, wrong coatings or materials, and damaged goods; initiate vendor communication for remakes, credits, or replacements as needed.
• Sort and route received lenses to the appropriate downstream departments (e.g., edging, finishing, quality control, or shipping) based on order priority, job type, and production scheduling requirements.
• Maintain an organized and clean receiving area; manage supplies and packaging materials to support efficient daily operations.
• Collaborate with production, quality, and customer service teams to resolve order issues and expedite time-sensitive jobs.
• Assist with periodic inventory counts of outsourced materials and maintain accurate inventory records.

Safety Requirements
• Basic understanding of the Injury and Illness Prevention Program and the Hazard Communication Program.
• Closed toe shoe required with heel support
• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment may require P.P.E.
• Safety glasses and long sleeve shirts may be required where needed.

HOYA Group Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA’s divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people.

HOYA Vision Care As a global leader in optical technology, HOYA Vision Care is dedicated to providing innovative vision care solutions for every stage of a patient’s life. A steadfast partner to Eye Care Professionals around the world, it stands at the forefront of optical excellence. With a global presence, consisting of 43 laboratories and a growing team of 20,000 employees, HOYA Vision Care delivers innovative lenses and other vision care solutions to millions of people in 110 countries.

We focus on a better tomorrow, today. You can become part of our story. HOYA Vision Care is the place where you can act according to your strengths and evolve according to your aspirations. It’s a place where you can shape the way you work, guided by our CLEAR Values, and empowered by generations of expertise. You can get involved in our sustainability initiatives and choose to become a One Vision ambassador. You can give back the gift of sight to people all over the world by deciding to work with us.

We welcome people who challenge us to become better, who share our sense of purpose and who embrace growth so that our vision and mission align. We invite you to find out more, and together we can continue to provide vision for a lifetime.