Job Description

Job Location: The Club at Twin Lakes - Allentown, PA 18104At The Club at Twin Lakes, we strive to provide an enjoyable, welcoming, and respectful experience for all golfers. We are currently seeking reliable, customer-focused individuals to join our Outside Services team as a Starter and/or Ranger. This role is essential in maintaining pace of play, course standards, customer service, and overall golf course operations.
Currently hiring for the following Outside Services shifts:
Saturday
- Afternoon Ranger Shift
- - Start Time: 12:00 PM
- - Typical Shift Length: 4–6 Hours
Monday
- Afternoon Ranger Shift
- - Start Time: 12:00 PM
- - Typical Shift Length: 4–6 Hours
- Afternoon Starter Shift
- - Start Time: 12:00 PM
- - Typical Shift Length: 4–6 Hours
Tuesday
- Afternoon Ranger Shift
- - Start Time: 12:00 PM
- - Typical Shift Length: 4–6 Hours
Wednesday
- Afternoon Ranger and/or Starter Shift
- - Start Time: 12:00 PM
- - Typical Shift Length: 4–6 Hours
Thursday
- Morning Ranger Shift
- - Start Time: 8:00 AM
- - Typical Shift Length: 4–6 Hours
Additional shifts and opportunities may become available throughout the season based on staffing needs and employee availability.
Why Join Us: Team Member Perks & Benefits
- Complimentary golf privileges when tee times are available
- - Monday – Friday anytime
- - Weekends after 1:00 PM
- - All rounds must be approved and checked in through the Golf Shop
- Team Member restaurant discount
- - 20% off food purchases
- - Timing of discounts must be approved by management or the chef
- Work outdoors in a beautiful golf course setting
- Fun and team-oriented work environment
- Great opportunity for golf enthusiasts to stay involved in the game
Position Responsibilities:
Starter Responsibilities
- Greet golfers in a friendly and professional manner
- Manage tee times and ensure groups start on schedule
- Communicate daily course conditions, pace of play expectations, and course policies
- Help organize the first tee and maintain smooth operations throughout the day
Ranger Responsibilities
- Monitor pace of play throughout the golf course
- Keep groups on schedule and politely address slow play when necessary
- Assist golfers with locating holes, understanding course flow, and maintaining pace
- Enforce golf course rules, policies, and dress code respectfully and professionally
- Report issues, safety concerns, customer complaints, or violations to Golf Shop staff
- Maintain a visible and active presence throughout the course during the entire shift

Qualifications
- Friendly, outgoing, and professional attitude
- Strong communication and customer service skills
- Clear and professional communication with guests and staff
- Ability to work independently and as part of a team
- Interest or knowledge of golf preferred, but not required
- Dependable, punctual, and responsible
- Ability to walk and stand for extended periods of time
- Ability to work outdoors in various weather conditions
Course Standards & Expectations:
Staff in this role will assist in reinforcing the following -
USGA Rules govern all play
4-hour pace of play
Cart path rules on Par 3 holes
Out of bounds defined by white stakes
No outside alcoholic beverages permitted
Dress code must be followed at all times
- Must possess valid driver's license. .