Job Description

Responsibilities

Business Development

• Identify and pursue new commercial printing opportunities.
• Prospect through networking, referrals, cold calling, email campaigns, and community involvement.
• Develop and maintain a healthy sales pipeline.
• Schedule and conduct customer meetings and facility visits.
• Present company capabilities and value propositions.
• Prepare and deliver professional sales presentations.
• Close new business and negotiate profitable agreements.

Account Development

• Build long-term relationships with customers.
• Identify opportunities to expand existing customer accounts.
• Conduct regular customer visits to strengthen relationships.
• Understand customer business objectives and recommend appropriate printing solutions.
• Maintain regular communication with key decision-makers.

Sales Coordination

• Gather complete job requirements from customers.
• Work with Account Representatives to prepare estimates and proposals.
• Ensure accurate transfer of customer expectations to internal staff.
• Participate in customer proof reviews and project discussions when appropriate.
• Assist in resolving customer concerns or production issues.

Customer Relationship Management (CRM) & Pipeline Management

• Maintain accurate prospect and customer information in the company's CRM.
• Record all customer activities, opportunities, and follow-up actions.
• Manage sales opportunities through the entire sales cycle.
• Prepare sales forecasts and pipeline reports.
• Meet or exceed established activity and sales goals.

Qualifications

• Bachelor's degree preferred or equivalent sales experience.
• Minimum three years of successful business-to-business outside sales experience.
• Commercial printing, graphic communications, or related industry experience preferred.
• Demonstrated success in prospecting and developing new business.
• Strong presentation, negotiation, and relationship-building skills.
• Proficiency with CRM software and Microsoft Office applications.