Job Description

Company: Cougar USA

About Us:
Cougar USA provides innovative water control solutions for commercial buildings, specializing in pressure control, water quality, and water monitoring systems. With a focus on reliability and efficiency, we help engineers, contractors, and building owners optimize water system performance. Our expertise in smart water management ensures safe, sustainable, and cost-effective solutions tailored to the unique needs of each facility.

Visit our website: https://cougarusa.com/

Key Job Responsibilities:
Customer Engagement & Sales:
• Build and maintain strong relationships with prospective and existing customers in the commercial building market.
• Identify and develop new sales opportunities within assigned territories
• Conduct face-to-face meetings, site visits, and presentations to prospective customers.
• Manage the full sales cycle from lead generation to deal closing, ensuring customer satisfaction and timely follow-ups.
• Product Knowledge & Technical Sales:
• Develop a comprehensive understanding of Cougar USA’s water pressure, level, temperature, flow, and quality control systems.
• Provide technical support and solutions to meet customer requirements.
• Deliver product demonstrations and communicate technical aspects of Cougar’s products
Account Management:
• Plan and execute sales strategies for assigned accounts.
• Monitor competitive trends, customer needs
Close Leads (ABC!):
• Maintain a proactive approach to closing deals efficiently. Always Be Closing by ensuring follow-up on all leads and sales activities.
Maintain & Develop Product Knowledge:
Regularly participate in training and maintain up-to-date knowledge of Cougar’s product offerings and solutions to provide accurate information and solutions to customers.
Maintain Customer Relationships & Network:
• Continue building and maintaining relationships with key contractors, service providers, and customers in the commercial building market, ensuring Cougar is positioned as their preferred solution provider.
Lead Generation:
• Utilize sales tools and CRM platforms to generate new business opportunities through cold calls, site visits, and networking.
Proposal Development:
• Prepare and deliver sales proposals and presentations tailored to customer needs, demonstrating how Cougar’s products and services meet those needs.
Contract Negotiations:
• Engage with decision-makers to finalize agreements and ensure contract terms align with Cougar’s business goals while delivering value to the customer.
Post-Sales Support:
• Provide post-sales support, conducting pre and post-installation site walks.
• Work closely with the operations and service teams to ensure seamless delivery, installation, and service, maintaining ultimate customer satisfaction
Required Qualifications:
Experience:
• 3-5 years of outside sales experience, preferably in technical sales or the commercial building industry.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.

Skills & Competencies:
• Strong negotiation, presentation, and closing skills.
• Excellent verbal and written communication skills.
• Ability to build and maintain strong relationships with customers.
• Highly organized with effective time management and multi-tasking abilities.
• Self-motivated and able to work independently to achieve goals.
• Ability to work collaboratively as part of a sales team and contribute to overall team success
• Analytical skills to provide problem-solving solutions for customers.
• Proficient in using CRM systems (NetSuite preferred), Microsoft Office, and other sales tools.

Technical Knowledge:
• Ability to develop a strong technical understanding of water control systems, plumbing systems, and other relevant products.
• Capable of providing technical product demonstrations and customer support as needed.

Education:
• Bachelor’s degree in Business, Engineering, or a related field is preferred but not required.

Other Requirements:
Valid driver’s license with a clean driving record.
Willingness to travel regularly within the assigned territory.

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Cougar USA operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.