Job Description

The outside sales representative’s job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking and following up on orders. Most important is building relationships with current and prospective customers.

Responsibilities

• Maintaining and expanding customer database.
• Attending sales group meetings.
• Capturing of accurate and complete information in customer relationship management.
• Quoting and handling order execution from acceptance to completion.
• Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
• Communicating with customers in regard to current relative market information and capturing relative feedback.
• Obtain and provide feedback on Competitor pricing/equipment to Management
• Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
• Manage a database of potential customers and contact them on a regular base for new opportunities
• Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
• Note suggestions or complaints and communicate to the Quality/Operations group.
• Utilize CRM Software to keep track of important customer ‘touches.
• Support the Quality System of the Company.

Qualifications

Education and Experience:

• Bachelor's Degree or 7 years plus of equivalent industry experience.

Knowledge/Skills/Competencies:

• Minimum 3-5 years of Metals Distribution Sales or Metals Fabrication Sales experience preferred.
• Experience selling Specialty Metals in the following products including pipe, tube, plate, bar or shapes strongly preferred.
• Working knowledge of metal alloys, specifications, and fabrication processes preferred.
• Ability to travel up to 50% in an assigned territory to visit customers, job sites, and industrial facilities.
• Responsible for achieving sales growth targets within assigned territory.
• Experience selling to industrial customers, fabricators or OEM's preferred.
• Ability to read and interpret technical drawings, material specifications, and customer purchase orders.
• Understand Pricing structures and work with sales management to maintain profitable margins.