Job Description

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Outside Sales - CMA CGM JAPAN K.K.

Join CMA CGM JAPAN K.K., a leading player in the shipping industry, as a Outside Sales based in Japan. This rewarding role within our Sales Network Division calls for a dynamic and proactive professional to join our Management team, dedicated to driving commercial success in the maritime and associated logistics sectors.

About the Role

As a Outside Sales, you will be the key point of contact between CMA CGM and our valued customers in Japan. Your primary responsibility will be to nurture and expand existing client relationships while identifying and cultivating new business opportunities. You will function as a trusted advisor, understanding customer needs and offering tailored solutions that leverage the full spectrum of CMA CGM's comprehensive shipping and logistics services.

Key Responsibilities

• Develop and increase overall market share, sales volume, and revenue by executing the commercial strategy aligned with CMA CGM's objectives.
• Identify and engage new business leads, working diligently to convert prospects into long-term clients.
• Conduct thorough market analysis to identify commercial opportunities and stay ahead of competitive trends.
• Promote CMA CGM group services, including maritime freight, e-commerce solutions, value-added services (VAS), intermodal transportation, and cross-selling opportunities through CEVA logistics offerings.
• Plan and execute commercial visits based on agency sales segmentation, ensuring optimal customer engagement and service delivery.
• Maintain precise and up-to-date commercial records and customer feedback within the CRM system to facilitate effective account management and reporting.
• Collaborate with the sales team to establish and execute commercial action plans and keep sales segmentation relevant and accurate.
• Analyze vessel space booking and loading forecasts to manage and optimize vessel load factors, ensuring effective utilization of shipping capacity.

Candidate Profile

We are looking for a committed professional with a strong customer-centric approach and excellent communication skills. The ideal candidate will have:

• Fluency in Japanese and English, both spoken and written, to manage interactions with diverse stakeholders effectively.
• Professional business manners and the ability to engage with customers at various organizational levels respectfully and confidently.
• Excellent interpersonal skills, strong time management, responsiveness, and analytical capabilities to address client needs and resolve challenges efficiently.

Additional Desirable Skills

• Advanced IT skills to support clients' digital transformation and improve service delivery.
• Strong presentation skills with the ability to prepare and deliver clear, compelling materials for both internal teams and customers.
• Meticulous attention to detail and accuracy in managing commercial data and client information.

Why Join CMA CGM JAPAN K.K.?

By becoming a part of CMA CGM, you join a globally recognised leader in shipping and logistics, renowned for innovation and customer service excellence. We offer a collaborative and inclusive work environment that nurtures professional growth. You will work with cross-functional teams on innovative projects that contribute to the evolution of global trade, enhancing your career in an industry at the heart of international commerce.

What We Offer

• A supportive and diverse workplace where every voice is valued.
• Opportunities for continuous learning and professional development within a global network.
• Engagement with cutting-edge digital tools and market-leading commercial strategies.
• A role that provides both challenge and reward, offering the chance to make a tangible impact on the company’s success and customer satisfaction.

Apply today and become part of a company where your expertise drives industry-leading results and your career aspirations can flourish.

Come along on CMA CGM’s adventure !