Job Description

SUMMARY:

The Outside Golf Club Services Attendant plays a key role in assisting in the daily golf operation including tee time management, member/guest relations, golf cart fleet management, practice facility management and event execution. As a key member of the golf operation, the Outside Club Services Attendant will assist in being responsible for results in the day to day golf club operations, member/guest and staff experience.

WHAT YOU GET TO DO:

• Spread friendly hospitality and good will among all members and their guests.
• Perform to our standard operating procedures including but not limited to opening and closing.
• Responsible for organization and cleanliness of cart barn, greeting area and practice areas.
• Manage golf clubs and bags, organization, preparation and cleanliness.
• Consistently carry, load/unload, clean golf clubs while providing Forbes caliber service.
• Maintain a professional appearance in line with the club dress code.
• Consistently present an appropriate and positive image of the club.
• Anticipate tasks prior to requests (member’s clubs, carts, checks practice tee, sand and seed, etc.).
• Clean, sweep and generally tidy areas when guest interaction is not present.
• Always be on time and ready to work and commit to stay until tasks are completed.
• Ability to work extra hours to accommodate event schedules or emergencies.
• Work well with other teammates and require little supervision from golf shop staff.
• Identify and repair equipment when needed.

Requirements

WHAT YOU NEED TO BE SUCCESSFUL:

• 3 months of relevant customer engagement experience at a high-end hotel, resort or private club preferred.
• Professional appearance in line with the club dress code.
• Clear and concise communication skills.
• Demonstrated team building experience.
• Excellent organization, people and time management skills.
• Exceptional follow through abilities.