The Royal Children's Hospital

Outreach Worker

The Royal Children's Hospital  •  Commonwealth of Australia (Onsite)  •  14 days ago
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Job Description

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

Every young person deserves the chance to feel seen, supported and hopeful about their future. The Youth Support and Development Program walks alongside young people who are navigating disconnection, uncertainty or barriers to education, training and employment. As a Case Worker, you will be part of the moment a young person realises they are capable, valued and not alone. Your support can change the trajectory of a life.

About the role

This role is all about meaningful connection. You will work closely with young people to build life skills, strengthen independence, and create pathways toward education, training and employment. Through one-on-one support, group programs and community engagement, you will help young people reconnect with their strengths, their culture and their sense of possibility.

This is a permanent part-time position offering 30.4 hours per week and is based in Port Augusta. Reporting to the Team Leader, this position is within the Country Youth Services team. Pay is in accordance with a SCHADS Level 4.

How you will make an impact

  • Build trusting, empowering relationships with young people that encourage self-determination

  • Provide case management support grounded in youth development and trauma-informed practice

  • Work alongside young people to identify goals, strengths and opportunities for growth

  • Facilitate group programs that build life skills, confidence and community connection

  • Support young people to engage and sustain education, training and employment pathways

  • Assist young people to access community supports and specialised services

  • Provide 1:1 support to strengthen independent living skills and social connection

  • Advocate for young people with government and non-government agencies

  • Maintain accurate case notes and documentation aligned with TSA and funding requirements

  • Respond to risk, incidents and wellbeing concerns with professionalism and care

  • Promote youth voice, participation and feedback in all aspects of service delivery

  • Contribute to a positive, collaborative team culture that values learning and continuous improvement

What you will bring

  • Certificate IV in a community services related field (e.g. Mental Health, Community Services, Youth Work)

  • Experience working with young people in a social services environment

  • Experience facilitating group work

  • Strong understanding of youth development, trauma-informed practice and youth sector frameworks

  • Ability to build genuine, respectful relationships with young people, families and community networks

  • Strong communication, documentation and interpersonal skills

  • Confidence responding to challenging behaviour and supporting young people through crisis

  • Commitment to TSA’s mission, values and inclusive practice

  • Driver’s licence

  • First Aid

  • Through Their Eyes (Reporting Abuse and Neglect)

What we offer

  • NFP salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free)

  • Flexible working arrangements

  • Employee Assistance Program – confidential counselling service

  • Financial, retail, and lifestyle discounts

  • Discounted health and fitness programs through Fitness Passport

  • Up to 8 weeks of leave per year through our purchase leave scheme

  • Generous parental leave (12 weeks)

  • Up to 5 days paid leave per year to support a TSA program or activity

  • A supportive, inclusive culture with passionate and dedicated team members

  • The opportunity to make a meaningful difference through your contribution to youth services

How to apply

Please submit your resume and a cover letter addressing the key capabilities of the role. Applications will be reviewed as they are received

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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