Dayton Children's - Main Campus
Outreach/Offsite
Full time
40The Outreach Supervisor is responsible for overseeing the daily operations of their assigned team, ensuring seamless coordination of laboratory services with exceptional patient care. This role involves orienting, training, supervising personnel, managing schedules to ensure coverage availability while maintaining high standards of service delivery across all areas, as required by CAP and other regulatory areas of compliance.
The Outreach Supervisor demonstrates strong leadership and technical expertise to build a cohesive, efficient team. Responsibilities may include overseeing all collection and testing activities, supply/inventory management, fleet management, delivery assignments, rounding and quarterly feedback with staff, annual competency reviews, annual performance reviews and appraisals in collaboration with their one up, and appropriate data tracking for their team to ensure operational efficiency.
In addition to operational duties, the Outreach Supervisor partners with the laboratory manager on HR-related functions to include documented coaching and/or any disciplinary actions. This position plays a key role in staff development, patient and provider satisfaction, and continuous improvement initiatives.
Department Specific Job Details:
Shift: Will require working multiple shifts
Education
High school diploma required
Associate degree preferred
Experience
2 years experience in field with strong customer service background
Skills/Competencies
Excellent communication skills
Excellent organizational skills
Excellent interpersonal skills
Proficiency in MS Access, Excel, Publisher, Internet use, API
Dayton Children's Hospital is the only facility in the region devoted to the health, safety and information needs of children and their families.
Dayton Children's is staffed by pediatricians, pediatric specialists and clinical staff with special training and experience in caring for children. In addition, everything from room decor to life-saving equipment in is designed with the comfort of children in mind.
As a regional referral center, Dayton Children's draws patients from a 20-county area that includes Ohio and eastern Indiana. Dayton Children's affiliation with Wright State University School of Medicine and accreditation by the Joint Commission on Accreditation of Healthcare Organizations ensures young patients the finest pediatric care available.
Dayton Children's staff of over 200 physicians and residents includes primary care pediatricians as well as subspecialists in over 35 areas of pediatric medicine. Working as a team with the medical staff are more than 3500 employees and volunteers who share a commitment to quality care no matter what their specific titles or duties.
