We’re hiring an Outreach Specialist to support Public Sector sustainability programs through a mix of fieldwork, customer education, and data support. This role focuses on waste audits, recycling and organics compliance, and community outreach across the Sherman Oaks area.
Location: Sherman Oaks & Sun Valley, CA
Schedule: Monday–Friday, 8:00 AM – 4:30 PM
What you'll do:
• Conduct on-site waste audits and site surveys
• Educate customers on recycling and organics programs
• Collect and enter waste, compliance, and diversion data
• Partner with internal Public Sector teams to support contract requirements
What you'll have:
• Customer service, outreach, or field-based support experience
• Interest in environmental sustainability or recycling programs
• Comfortable working outdoors with daily local travel
• Strong organization and time-management skills
• Proficiency in Microsoft Office, especially Excel
• Valid driver’s license
I. Job Summary
This entry level, hourly non-exempt Area position conducts regular site surveys and waste audits to ensure trash, organics, manure and recycling service levels comply with franchise contract requirements. This role will ensure type, size and location of bins as well as collection frequency meets franchise contract and WM requirements. This role may speak directly with customers to explain waste diversion, waste management and recycling services as well as the fee rate structure of the franchise contract, and may escalate issues raised during site visits. With supervision this position may add, change and arrange new services to meet customer requirements, conduct on-site customer training programs, and perform other duties needed to meet franchise contract requirements. The work does not require discretion or independent judgement with respect to matters of significance. This position reports to the Franchise Account Supervisor, Area Public Sector Sales Manager, Municipal Marketing Manager or their designee.
II. Essential Duties and Responsibilities
III. Qualifications
A. Required Qualifications
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
The expected base pay range for this on-site position is $23.00 per hour. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
ABOUT WM
WM ( WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com
If this position is to be performed in Los Angeles County, California, please read carefully the information contained here in LA County Addendum.
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.
WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive.
WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.
