Job Description

The Outreach Coordinator plays a key role in connecting individuals and families in Elgin and surrounding communities to vital social services and resources. This position is responsible for developing and implementing outreach strategies, building strong relationships with community partners, and increasing awareness of the organization’s programs among underserved and hard-to-reach populations. The ideal candidate is community-centered, culturally responsive, and passionate about advancing equity and access to services. This position will end on June 30, 2026.

Key Responsibilities

Community Outreach & Engagement

• Plan and conduct outreach activities throughout Elgin and neighboring communities, including community events, tabling, workshops, and presentations.
• Serve as a trusted representative of the organization in the community.
• Engage community partners and community members in a respectful, culturally responsive manner to assess needs and connect them to appropriate services.

Partnership Development

• Build and maintain collaborative relationships with local nonprofits, schools, healthcare providers, faith-based organizations, government agencies, and community groups.
• Represent the organization at coalitions and community meetings.
• Identify opportunities for referrals and joint outreach initiatives.

Organization Promotion & Enrollment Support

• Promote organizational programs and services to increase participation and awareness.
• Support outreach efforts related to housing stability, benefits access, workforce development, health, or other core social services (depending on organizational focus).

Data Collection & Reporting

• Track outreach activities, contacts, and outcomes using internal data systems.
• Prepare reports summarizing outreach efforts, trends, and community needs.
• Share community feedback and emerging issues with program and leadership teams.

Administrative & Team Support

• Assist with development of outreach materials and messaging.
• Coordinate logistics for outreach events, including scheduling, supplies, and partner communication.
• Participate in staff meetings, training, and organizational initiatives.
  

Requirements

Required Qualifications

• Bachelor’s degree in Social Work, Human Services, Public Health, Community Development, or a related field; or equivalent relevant experience (preferred, but not required).
• At least 1–2 years of experience in community outreach, social services, or nonprofit work.
• Strong knowledge of Elgin, IL and surrounding communities, including community resources and service systems.
• Excellent communication and interpersonal skills.
• Ability to work independently, manage multiple priorities, and maintain accurate records.
• Valid driver’s license and reliable transportation for local travel.

Preferred Qualifications

• Bilingual (Spanish/English) strongly preferred (not required).
• Experience working with low-income, immigrant, or marginalized populations.
• Familiarity with trauma-informed, strengths-based, and equity-centered approaches.
• Experience using data tracking systems or client management databases.

Core Competencies

• Cultural humility and community responsiveness
• Relationship-building and collaboration
• Strong organizational and time-management skills
• Problem-solving and adaptability
• Commitment to social justice and service equity

Work Environment & Schedule

• Combination of office, field, and community-based work.
• Some evenings and weekends may be required to support outreach events.
• Frequent local travel within Elgin and surrounding areas.

Perks for Eligible Employees

• Comprehensive Health benefits package to include medical, dental, and vision plans with employer contribution between 60%-90% of premiums
• 403(b) retirement plan with company match after one (1) year and fully vested at year six (6)
• Company Paid Holidays
• Personal Time Off, Sick Leave, and Vacation time off policies
• Parking/Transit benefits
• Travel Reimbursements for eligible commuting routes
• Opportunities for growth and to give back to communities
• Fun, high-energy culture!
• Access to an exceptional leadership team

The approximate salary for this position is $48,000.00 annually. Please note that the indicated base salary is provided in good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to education, experience, knowledge, skills, etc.

CMAA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.

If you need assistance or an accommodation due to a disability during the application or interview process, please contact us at 773-784-2900 and request the Human Resources Department or email at humanresources@chinesemutualaid.org and reference the job ID: 3946319.