Job Description

Posting number: 03695

Department: Water Resources

Job classification: Outreach Coordinator

Posting type: Open

Categories: Public Relations, Water Treatment, Water Agency, Wastewater

Summary

The City of Lynchburg is an Equal Opportunity Employer

The City of Lynchburg Water Resources Department is seeking an Outreach Coordinator to join their team.

The Outreach Coordinator is responsible for the advocacy of water pollution prevention programs. This position will help develop and communicate our stakeholder engagement strategies and program identity to facilitate our programs regarding water, wastewater, stormwater management, pollution prevention, urban flooding and green infrastructure. He/she must be creative, energetic, flexible, a strong team player, quick to deliver, organized, and comfortable with speaking to various stakeholder groups. The Outreach Coordinator will be responsible for developing and/or designing program materials and coordinating messaging to community partners and residents.

Examples of duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties to provide direct or indirect service to the citizens may be assigned.

Stormwater Outreach Coordinator

• Coordinate and implement outreach programs related to the City's MS4 Permit outreach and public participation requirements. Develop and implement creative K-12, SOL-compatible programming for primarily stormwater (but may assist water and wastewater as needed), such as lesson plans, hands-on activities, facility tours, and assembly presentations, etc.
• Coordinate targeted outreach programs, such as pet waste, Art Storm, and homeowner best practices.
• Maintaining a calendar of outreach activities including, but not limited to, community events, workshops, appearances, and other communication opportunities.
• Develop and implement, in partnership with other City departments and regional non-profits, a robust volunteer program for stream cleanups, storm drain marking, public art projects, etc.
• Organize community workshops focused on environmental stewardship. Coordinate and actively contribute to program marketing efforts, including but not limited to, creating flyers and advertisements, creating social media posts, developing web content, producing videos, etc.
• Develop and lead community workshops focused on environmental stewardship. Coordinate and actively contribute to program marketing efforts, including but not limited to, creating flyers and advertisements, creating social media posts, developing web content, producing videos, etc.
• Represent the Department at career fairs and community events, often in the evenings or on the weekends.
• Seek out creative and effective community partnerships and grant funding to promote Lynchburg Water Resource's efforts.
• Engage with the regional and state-wide environmental community to promote healthy watersheds.
• Provide effective and professional in-person or phone/email customer service regarding Lynchburg Water Resources' programs.

Water/Wastewater Outreach Coordinator

• Develop and implement a department-wide K-Adult education and outreach campaign supporting the three divisions of Lynchburg Water Resources: water, stormwater, and wastewater. Examples of programs include Imagine a Day Without Water Art Contest, Waterbugs Camp, Water Tower Showdown, and Drops Down the James.
• Work closely with the Industrial Monitoring Coordinator to develop education and outreach opportunities for the Enjoy the Feast, Recycle the Grease and other wastewater-related campaigns.
• Develop and implement targeted outreach programs, such as a collegiate dorm program focused on keeping wet wipes out of the sewer system.
• Develop and lead a robust water and wastewater plant tour program, including interactive programming for K-12 visitors.
• Assist the Stormwater Program in education and outreach opportunities for the MS4 Program.
• Develop and implement a menu of educational activities that correlate to the Virginia SOL requirements (K-12), and teacher professional development opportunities..
• Coordinates and implements K-12 field trips within the Lynchburg Water Resources service area.
• Identify and develop partnerships with other local, regional, state, or national organizations to further expand environmental programming related to water, wastewater, and stormwater.
• Assist in representing Lynchburg Water Resources at community events that may occur during the evenings or on weekends.
• Assist in the creation and execution of comprehensive and innovative marketing, public relations, and communications programs aimed at increasing the awareness of Lynchburg Water Resources' programs and services.
• Assist in developing content for Lynchburg Water Resources' social media campaigns (Facebook, Twitter, Instagram, NextDoor, etc.).
• Assist with website content management.
• Provide graphic design assistance for digital and print campaigns. Assist with department photography and videography efforts.
• Assist with customer service related activities, as needed.

Additional duties and responsibilities include the following:

• Other duties to provide direct or indirect service to the citizens may be assigned when unusual situations occur and/or the City Manager declares a State of Emergency all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.

Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE

• Bachelor's degree in Environmental Science/Studies, Natural Resources, Education, Outdoor Education, Communications/Marketing/Public Relations, or related field preferred
• 2 years’ experience providing outreach, education, or communications and marketing support or equivalent preferred
• 1 years’ experience developing programs and curriculum for the K-12 environment or equivalent preferred

Supplemental information

• Possession of valid driver's license issued by Commonwealth of Virginia and acceptable driving record according to City criteria.
• Understanding of environmental and water, wastewater, and stormwater policies, issues, and science
• Understanding of regional environmental and conservation landscape
• Excellent communication, both written and verbal, interpersonal, and organizational skills
• Ability to work individually or in a team setting.
• Professional experience managing social media campaigns (Facebook, Twitter, Instagram, YouTube, NextDoor)
• Web content creation and management experience (Drupal, Wordpress)
• Graphic design experience for print and online materials (Adobe Creative Suite)
• Video/training production