Job Description

Position Title: Outreach Coordinator

Reports to Program Director

Department: Community Outreach Services

Office: HomeBase – Aftercare

Status:Full Time (non-exempt)

Supervisory Responsibilities: Yes____No____X___

Works closely with the Program Director of the Community-Based Homelessness Prevention Program to support the program’s outreach activities in the relevant community districts.

Duties and Responsibilities:

1. Development and implementation of an effective outreach plan for communicating with communities about the HomeBase Program
2. Identify, develop, and maintain contacts with diverse representatives from several stakeholders in target communities such as community-based agency leaders, community social services providers, neighborhood associations, residents, and others.
3. Works with the Program Director to coordinate and engage in outreach activities, including researching agencies for homelessness prevention contacts, developing relationships with organizations in the community, and assisting in the development of new outreach methods.
4. Contribute to the assessment of community assets and needs in preventing homelessness.
5. Provide supervision and leadership to any additional outreach personnel and volunteers.
6. Assist in the development of electronic and print communication materials such as list-serves, fact sheets, flyers, brochures, mailing lists, directories, and other related materials.
7. Create and maintain a detailed work plan and report regularly on progress.
8. Provide general assistance with administrative tasks such as follow-up telephone calls, mailings, photocopying, and faxes.
9. Participates as instructor for the CCCS Financial Literacy Classes.
10. Handle special projects as assigned by the supervisor.
11. Attend Department and Program meetings as directed.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday - Friday. Additional hours may be required to meet program deadlines, or client needs.

Working conditions and physical demands required

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• To conduct home visits and outreach within NYC at least 50% of the time, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions.
• Ability to work with the public.
• Ability to position boxes/items at different levels that weigh up to 25 lbs.
• Remain stationary at a work station and use a computer at least 50% of the time.
• Potential to carry a laptop to offsite work locations.

Qualifications

Education and/or experience required:

1. Bachelor’s degree or relevant experience in the field, bi-lingual English-Spanish preferred

Skills, Licenses, and/or competencies required:

1. Excellent interpersonal and communication skills; strong organizational and computer literate