Coordinates, plans, implements and organizes the ERSEA (eligibility, recruitment, selection, enrollment and assignment) functions in addition to planning, organizing, and implementing the Family and Community Partnership service area of the South Bronx Early Head Start Program.
- Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employees.
- Contributes to and participates in the Performance/Quality Improvement activities of the assigned department. Contribution and participation includes data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of the BronxCare Health System (a) Safety and Security Policies, (b) Risk Management: Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service.
- Identify and work from list provided by Manager locations for recruiting and engaging youth and youth adults who are at risk for HIV and STIs not connected to care to participate in Youth Access Program.
- Working from schedule provided by Manager, attend events for recruitment and engagement of youth and young adults at risk for HIV and STIs.
- Engage and assess youth and young adults for the program on the mobile unit.
- Perform HIV and STI rapid tests on youth and young adults who are at risk for HIV and STIs.
- Connect those patients to care who require follow-up testing, counseling, medication, and engagement in the program.
- Market and distribute information about the program at schools, community organizations, other hospital and health centers, events, etc.
- Receive referrals for the Youth Access Program and assess the at-risk youth and young adults for services.
- Complete Program documentation and submit to manager for approval and then entry into AIRS tracking system.
- Participates in staff meetings- both operational and programmatic- as required with manager and any other Departmental meetings as related to the Program.
- Knowledge of the south Bronx community preferred -Strong communication skills -Lived experience preferred but not required –Compassion.
- Bachelor's Degree - Social work or related degree/Health related degree
- Experience working with high risk families – 2- 3 years experience Experience conducting outreach and doing presentation to patients and community based agencies – 1-2 years
- MS Office Suite required (Excel, Word, PowerPoint)

BronxCare is the largest voluntary, not-for-profit health and teaching hospital system serving the South and Central Bronx, with 859 beds and more than 4,500 employees. Its two main hospital divisions, comprehensive psychiatric and chemical dependency programs, long-term care facility, and extensive outpatient network of 39 practices are providing the wide range of services needed by the community. BronxCare is now among the largest providers of outpatient services in New York City, with close to 750,000 visits annually. Its ER is among the largest in the nation with 127,000 visits annually.
In 2023, BronxCare received full accreditation from the Joint Commission, the leading accrediting authority for hospitals in the nation. Its medical school affiliation with the Icahn School of Medicine at Mount Sinai and clinical collaboration with the Mount Sinai Health System, as well as 16 accredited residency and fellowship programs, are strong indicators of excellence. BronxCare’s outpatient practices are also certified as a Level Three Patient-Centered Medical Home (the highest designation) by the National Committee for Quality Assurance (NCQA).
As an engine for positive change, BronxCare has infused more than $400 million into the Bronx economy, including a new Pediatric Specialty Center and Ophthalmology Practice, among numerous other capital projects. A new 33-bed Medical-Surgical Unit at the Concourse Hospital Division and 20-bed Adult Psychiatric Unit at the Fulton Hospital Division will increase inpatient capacity to 912 beds, further reinforcing BronxCare’s ability to address the significant needs of the Bronx community.
BronxCare is also modernizing its Inpatient Maternity and Labor and Delivery Units, as well as its Women’s Health Center and Neurology Suite, to improve the patient experience. Additionally, BronxCare’s Dr. Martin Luther King, Jr. Health Center Practice at 174th Street will be opening.