Job Description

Extended University

Student Services Professional II

** Temporary/Part-Time Position - 20 Hours Per Week **

RESPONSIBILITIES & DUTIES:

• In collaboration with EU staff and nursing faculty, plan, coordinate, and participate in outreach activities with hospitals, community colleges, and regional partners, with a focus on the Allan Hancock College relationship.
• Lead outreach and recruitment events specific to Allan Hancock College campus for current students and alumni, maintaining strong partnerships with faculty, staff, and nursing advisors.
• Represent the university at community events, health-care partner meetings, and information sessions, supporting events for the ADN/RN to BSN program.
• Respond to and track inquiries from prospective students through admissions; maintain accurate records of contacts and follow-ups in coordination with EU admissions staff.
• Provide individualized advising and information to prospective and current students regarding admission, transfer pathways, and program requirements.
• Complete admissions processes and support enrollment for the ADN/RN to BSN program, following campus policies and maintaining accurate data collection and records for admissions decisions.
• Support new-student orientation and onboarding, ensuring students are well-informed and connected to campus resources.
• Coordinate and participate in on-site or virtual events designed to promote student success and engagement through the student life cycle.
• Use professional judgment and initiative in procedures, communication, and student-support strategies.

Collaboration and Program Support

• Work collaboratively with the Nursing Program Chair, Assistant Chair, and faculty to align outreach and student success support strategies.
• Partner with Extended University admissions staff and the EU Nursing Support Coordinator and EU Student Success Team to ensure continuity across recruitment, admission, and enrollment phases.
• Prepare reports and summaries of outreach, admissions, and student-tracking data to inform program planning, aligned to the Allan Hancock partnership priorities.
• Ensure compliance with university policies and maintain professional standards in all communication and representation.
• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of students.
• Capacity to work independently with minimal supervision and collaboratively while exercising sound judgment and discretion.

REQUIRED QUALIFICATIONS:

Minimum Qualifications

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience that demonstrates successful application of required knowledge and abilities may be substituted for education on a year-for-year basis.

Experience: Equivalent to two years of professional experience in student services or a related field. A master’s degree in a job-related field may be substituted for one year of this experience.

PREFERRED QUALIFICATIONS:

Experience:

• Experience in student advising, recruitment, or outreach within higher education.
• Familiarity with community-college partnerships, articulation agreements, and nursing/health-care education pathways.
• Experience supporting adult learners, transfer students, or working professionals.
• Strong communication, organization, and presentation skills.
• Commitment to student success.

Knowledge, Skills, and Abilities

• Preferred experience and knowledge of student-services practices, procedures, and activities related to outreach, recruitment, advising and admissions.
• Professional communication skills, both written and verbal, and maintain cooperative working relationships with students, staff, faculty, and community partners.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘Campus Security Authority (CSA)’ to report crimes for the federally mandated Clery Act and is required to comply with the requirements set forth in CSU Executive Order 1107 revised March 24, 2017 as a condition of employment.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.

Education Code 89521 Requirements: Applicants may be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Please note: California State University, Channel Islands (CSUCI) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.

Hiring Salary: $2,964 per month (Part-Time)