Job Description

Posting number: 2700209

Department: Family & Community Services

Division: FC-Grant Clearing

Job classification: Outreach and Enrollment Specialist

Posting type: Open

Categories: Community and Social Services

Oversee the Eligibility, Recruitment, Selection, Enrollment & Attendance (ERSEA) services; serve as the main point of contact for services; collaborate with community partners; provide training to staff; ensure compliance with city, state, federal and organizational guidelines.

This is a safety sensitive position subject to random drug/alcohol testing.

s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Examples of duties

ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

1. Oversee the Eligibility, Recruitment, Selection, Enrollment & Attendance (ERSEA) content area services; serve as the main point of contact for services; ensure compliance with city, state, federal and organizational guidelines.
2. Develop and provide training in ERSEA content areas to ensure continuous learning through training, observation and coaching; develop training schedules; ensure staff and visitors abide by outlined procedures in completing attendance, documenting issues and conducting follow-up; provide training to families as needed.
3. Develop and implement a system to monitor program performance and quality of services including performing file reviews, analysis of data and conducting family interviews; ensure program is meeting needs of eligible families.
4. Monitor and maintain program waiting lists ranking children in accordance to selection criteria; contact families as needed to update information and/or re-submit applications; respond to inquiries from families of prospective enrollees regarding program services, enrollment and/or waitlist status; utilize the Eligibility list as needed.
5. Monitor intra-agency referrals and ensure timely access to resources and services for high-need children and/or families.
6. Develop and implement a recruitment plan including establishing and maintaining an outreach and recruitment process to increase enrollment of eligible children and to obtain and maintain full enrollment in programs; coordinate with community providers.
7. Recruit families to participate in center and home related program activities.
8. Receive and respond to classroom requests for program services including, but not limited to, facilitation of Family Team Meetings; provide intervention strategies as needed.
9. Ensure program database and record-keeping and filing systems are accurate, updated, monitored and maintained; develop, prepare and present a variety of program reports; conduct program audits; report findings; create performance improvement plans (PIP) as needed.
10. Recommend and assist in the development and implementation of goals, objectives and policies and procedures; monitor work activities to ensure compliance with established policies and procedures; make recommendations for changes and improvements.
11. Participate in the preparation and administration of assigned budget; submit budget recommendations; monitor expenditures.
12. Prepares and distribute program information to staff and families.
13. Prepare, develop and assist in the completion of a variety of program reports and assessments including, but not limited to: annual Self and Community Assessment, program/agency planning and ERSEA written plan; coordinate with applicable program management to ensure proper governing body approval.

SUPPLEMENTAL FUNCTIONS:

1. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of Eligibility, Recruitment, Selection, Enrollment & Attendance in early childhood.
2. Perform related duties and responsibilities as required.

Qualifications

Bachelor's degree from an accredited college or university in social work or family studies; and

Three (3) years of experience in determining eligibility and conducting enrollment and recruitment in social service programs.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.

Possession of a valid C.P.R. certificate within six (6) months from date of hire.
Possession of a valid First Aid certificate within six (6) months from date of hire.
Bilingual (Spanish/English) preferred.

Supplemental information

Environmental:
Office and classroom environment; travel from site to site.

Physical:
Essential and supplemental functions may require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time and operating vehicles.