Job Description
Posting Summary
Working Title
Outreach Advisor (on site)
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
04
Position Number
295W0124
Agency
Tidewater Community College
Division
Tidewater Community College (Div)
Work Location
Virginia Beach - 810
Hiring Range
$21.99 per hour, part time
Emergency/Essential Personnel
No
EEO Category
2-Professionals
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
No
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
29 hours per week, part time
9 month position, mid August through May
To be scheduled Monday- Friday 7 am – 2 pm during the school year
8:30 am – 4:00 pm when high schools are closed.
Sensitive Position
No
Job Description
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College ( TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
Provide high quality, student-centered academic and career advising that supports recruitment, retention, and student success by leveraging strong counseling techniques, effective communication, data-informed decision-making, and collaborative partnerships with students, parents, faculty, staff, and external educational institutions.
Functional Responsibilities:
- To aid students in achieving educational and career goals through the use of the full range of institutional and community resources.
- Planned activities are executed to recruit new students and promote Tidewater Community College to external constituencies with particular focus on area high schools.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Demonstrated ability to provide higher education-related academic and career counseling.
- Working knowledge of academic requirements for high school and community colleges, career opportunities, and qualifications and knowledge of counseling theories and techniques.
- Ability to develop positive working relationships with students, parents, faculty, staff, the general public, and educational institutions
- Demonstrated knowledge and experience with student admission strategies and initiatives.
- Knowledge of and belief in the mission of a comprehensive community college, particularly as it relates to advising and student support services.
- Demonstrated understanding of student assessment, education and career planning, registration and retention principles and practices.
- Demonstrated ability to develop, collect, interpret, analyze, and manage data.
- Ability to work in an customer relation management system ( CRM) in which all activity is expected to be logged and tracked.
- Demonstrated ability to create and present information to various and diverse audiences.
- Ability to communicate effectively orally and in writing
- Ability to deliver high level customer service and maintain positive attitude in a high-volume service environment.
- Demonstrated ability to promote collaboration and teamwork in a student centered environment.
- Skilled in the use of personal computers to input data and interpret findings from student records.
- Knowledge of relevant software including Microsoft Word, Excel, and PowerPoint.
- Experience working with a variety of people in an advisory or counseling capacity.
- Experience working in an advisory or counseling capacity in higher education/high school.
- Experience working in a high-volume customer service environment.
Additional Considerations
N/A
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
N/A
Posting Detail Information
Posting Number
WGE_3349P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
08/06/2026
Job Close Date
08/25/2026
Open Until Filled
No
Agency Website
Tcc.edu
Contact Name
Lizette White
Email
Jobs@tcc.edu
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their
AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (
DARS), or the Department for the Blind & Vision Impaired (
DBVI). Service-Connected Veterans may also apply via the
AHP if they also provide an
AHP Letter. To request an
AHP Letter, use this link:
https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call
DARS at 800-552-5019, or
DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System ( VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System ( VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https://jobs.vccs.edu/postings/99589
