Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Outpatient Clinical Care Assistant/Medical Assistant - Hematology & Oncology

Location

Strongsville

Facility

Strongsville Fam Health Surg Center

Department

Strongsville Hem/Onc-Regional Operations

Job Code

G13002

Shift

Variable

Schedule

8:00am-4:30pm

When you join the Cleveland Clinic’s Strongsville Family Health and Surgery Center team, you become a caregiver at one of the most respected healthcare organizations in the world. This patient-friendly facility offers a wide array of services to provide patients with unparalleled care and support. Here, you will work alongside passionate and dedicated caregivers, receive endless appreciation and build a rewarding career.

The Department of Hematology & Medical Oncology is comprised of physicians, nurses, researchers, advanced practice providers (APP) and other healthcare professionals specializing in the diagnosis and treatment of patients with cancers or disorders of the blood. We believe in compassionate patient care, and we will always put patients and their family members first.

A caregiver in this position works 8:00am to 4:30pm with rotating evenings and weekends.

A caregiver who excels in this role will:

As an Outpatient Clinical Care Assistant:

• Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).
• Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.
• Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.
• Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.
• Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.
• Review printed instructions with patients.
• Assist with wound care.
• Document in the electronic health record.
• Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic.
• Stock supplies and linens.
• Clean, monitor expiration dates, restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.
• Initiate CPR and other emergency measures.

OR

As a Medical Assistant:

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care.
• Monitor and communicate changes in patient condition. Administers specific medications under direction of provider.
• Maintain equipment, medical supplies, and examination areas.
• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.

Minimum qualifications for the ideal future caregiver include:

As an Outpatient Clinical Care Assistant:

• A high school diploma or GED
• One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting
• Understanding of human anatomy, basic patient care activities and math
• Additional formal training/education may substitute some or all of the required experience
• If not already obtained, Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross is required within the new hire period

OR

As a Medical Assistant:

• Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1)
• Completion of a clinical externship OR extensive clinical experience
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period

Preferred qualifications for the ideal future caregiver include:

• Medical Assisting Certification
• Successful completion of a Cleveland Clinic Externship
• Proficiency in the use of an electronic medical record

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster

Cleveland Clinic is pleased to be an equal employment opportunity employer.