Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.
At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace — one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.
We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.
Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.
At Epworth, care matters. Every interaction is an opportunity to make a difference in the lives of our patients, their families, and our people.
We are seeking a customer-focused and highly organised Outpatient Coordinator to join our welcoming Outpatient Administration team on a casual basis. As an integral member of the team, you will contribute to exceptional patient care by ensuring a positive, efficient and supportive experience at every stage of the outpatient journey.
As the first point of contact for many patients and visitors, you will deliver exceptional customer service while coordinating a range of administrative processes, from referral management and pre-admissions through to service delivery and discharge. Working closely with Allied Health, Nursing teams and Visiting Medical Officers (VMOs), you will help create a positive and efficient experience for everyone who enters our service.
Position Description Inherent Requirements
Epworth Geelong, located adjacent to Deakin University’s Medical School in Waurn Ponds, is developing an environment of world-class health care and education to meet the needs of the expanding population of Geelong and South West Victoria. Providing exciting career opportunities to doctors, nurses, allied health professionals and support staff. It features contemporary design, cutting-edge medical technology and best practice patient care, whilst offering a wide range of inpatient and outpatient medical, surgical and rehabilitation services.
Why Join Epworth?
At Epworth, it’s a community.
It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:
We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone.
If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.
Ready to Make a Difference?
To apply, click the I'm Interested button to attach your CV and cover letter.
For more information about the role, refer to the attached position description or contact talent@epworth.org.au or call (03) 9426 0606. Advertising to continue until the role is filled.
Apply now....we have over 8,000 perspectives at Epworth and we’re ready to welcome yours!
It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.
As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).
At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
