Accor

Outlet Team Leader

Accor  •  Makati City, PH (Onsite)  •  16 days ago
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Job Description

Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement.

Nestled within Makati’s dynamic cityscape, the hotel is housed in a stunning glass tower, seamlessly blending modern luxury with timeless elegance. Guests can enjoy skyline views, personalized service, exquisite dining, indulgent spa treatments, and world-class amenities—all curated for an unforgettable stay.

Conveniently located just 12 kilometers or approximately a 15-minute drive from Ninoy Aquino International Airport, Fairmont Makati is the perfect destination for business, leisure, and sophisticated experiences in the heart of the city.

  • Leads and supervises the team in all aspects of the department and ensures service standards are followed.
  • Handles guest’s concerns and offers professional, friendly and engaging service.
  • Implements outlet policies, procedures and service standards and follows all safety and sanitation policies when handling food and beverages.

Qualifications

  • Graduate of a Degree in Hospitality Management or any related field.
  • Minimum of two (2) years of relevant experience in a luxury hotel is an asset.
  • Service-oriented, high guest service skills, strong leadership skills and ability to motivate colleagues to excellence.
  • Strong working knowledge of restaurant operations, Micros and MS Office applications.
Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
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