Job Description

At Libbey, we are MAKERS. No matter what you do at Libbey, you contribute to the making of the finest glass and tabletop products in the world. At Libbey, your valuable impact makes a difference and together we live our legacy while shaping our future to win as one!

LIBBEY: For Makers, By Makers. Since 1818!

Libbey’s historic outlet store is looking for an energetic, customer-loving Sales Associate to join our team.
Are you the next smiling, customer-loving face of Libbey? Do you thrive in a fast-paced environment, love helping customers find great deals, and know how to make a sale sparkle? Then we want to meet you! Perks include employee discounts, healthcare benefits, 401(k) with match, Paid Time Off, and a fun, team-driven atmosphere. Step into a role where every day is a new chance to connect, sell, and shine!
RESPONSIBILITIES
• Welcome customers by greeting them and offering assistance
• Stock shelves with company product, check in outside vendor merchandise as it arrives
• Direct customers by escorting them to racks and counters, suggesting items
• Advise customers by providing information on products
• Help customers make selections by building customer confidence: offering suggestions and opinions
• Document sales by creating or updating customer profile records, if applicable
• Process payments by totaling purchases, processing checks, cash and store or other credit cards
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• General housekeeping including cleaning the break room and employee restrooms

REQUIREMENTS & QUALIFICATIONS
• High School diploma or GED required
• Strong customer service skills
• Retail experience, preferred
• Excellent verbal communication skills
• Strong teamwork and interpersonal skills
• Strong sense of urgency to meet deadlines
• General math skills

PHYSICAL DEMANDS & WORK ENVIRONMENT
• Frequent sitting, using hands/fingers to operate office tools and sampling equipment
• Frequent speaking/listening in face-to-face and/or telephone conversations
• Occasional standing/walking in both office and factory environments
• Occasional reaching above shoulders, stooping, kneeling, and/or crouching

COMPETENCIES FOR SUCCESS
• Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development.
• Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work.
• Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives.
• Overcome Constraints: avoid letting perceived roadblocks limit your ability to solve problems, address challenges, and develop innovative solutions.

Libbey is an Equal Employment Opportunity (“EEO”) Employer.
We are committed to an inclusive workplace, free of harassment and discrimination.