Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

The Cocktail Server is responsible for serving both alcoholic & non-alcoholic beverages to guests throughout the property, ensuring an exceptional guest experience.

Essential duties include, but are not limited to:

• Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.
• Ensure guest satisfaction in assigned areas and other areas if necessary.
• Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines.
• Keep bar and service area clean, sanitary and organized at all times.
• Adhere to beverage control procedures.
• Adhere to all regulatory, departmental and company policies and procedures
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
• Promote positive guest and team member relations

Qualifications:

• High School Diploma or equivalent is required with a minimum of six (6) months – one (1) year of food or beverage server experience, preferably high volume. Certificate in Mixology is preferred.
• Must undergo Alcohol Awareness Certification training on an ongoing basis.
• Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Must possess knowledge of both food and beverage items.
• Must be able to make cash transactions accurately.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.