Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
Who We Are Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more
WhatWe’reLooking For:
A dynamic and service-driven Outlet Manager who can lead daily restaurant operations with consistency, professionalism, and a commitment to guest satisfaction.We’relooking for someone who can balance floor leadership with operational strategy—overseeing staffing, service standards, cost control, and team development to ensure a seamless and elevated dining experience.
Who YouAre:
Guest-Focused Leader:You genuinely care about creating memorable dining experiences and buildrelationships through warm, professional service.
Operationally Sharp:You understand labor management, inventory control, forecasting, and how to maintainefficient, high-quality service operations.
Hands-On Manager:You lead by example, stay visible on the floor, and support your team in delivering exceptional service.
Team Developer:You coach, train, and motivate team members to achieve their potential, maintaininghigh morale and performance.
Excellent Communicator:You work well with Culinary, Banquets, Bar leadership, and other hotel departments to ensure smooth operations.
Calm Under Pressure:You make smart decisions quickly, adapt to changing business needs, and maintaincomposure during peak periods.
What YouWillDo:
Operational Leadership
Oversee the daily operations of assigned outlets, ensuring smooth, efficient, and cost-effective service.
Maintain proper staffing levels to ensureoptimalperformance and guest satisfaction.
Represent the Director of Food & Beverage in their absence.
Ensure full adherence to departmental policies,Loewsstandards, and service guidelines.
Work visibly on the floor during peak periods whilemaintainingactive communication with the bar, kitchen, and room service.
Guest Experience
Interactfrequentlywith guests to ensure satisfaction with their dining experience.
Address concerns promptly and professionally, ensuring issues are resolved effectively.
Maintain a welcoming environment and encourage team members to use guest names whenappropriate
Financial & Inventory Management
Oversee labor management, reviewing daily payrollreportsand adjusting staffing according to business levels.
Prepare storeroom requisitions and ensure costs align with budgeted guidelines.
Monitor inventory levels andmaintainproper product usage and control.
Team Leadership & Development
Interview, hire, train, coach, evaluate, and discipline outlet team members perLoewsstandards.
Lead new hire onboarding and ongoing training programs.
Conduct performance reviews,identifyneeds for improvement or advancement, andestablishdevelopment goals.
Facilitate team communication through departmental meetings and pre-shift discussions.
Collaboration & Communication
Communicate daily with the Executive Chef or Sous Chefregardingmenus, reservations, large parties, and VIP needs.
Attend required hotel meetings to stay informed on promotions, events, and cross-departmental updates.
Evaluate trends and make recommendations for product, service, and operational improvements.
Additional Responsibilities
Ensure cleanliness and maintenance of outlet spaces and equipment.
Follow emergency procedures andcomply withsafety standards.
Maintain compliance with grooming, uniform, and service expectations.
Perform other duties as assigned.
Your Experience Includes:
Associate degree or higher in Hospitality or Food Service Management preferred.
Two years of management experience in an upscale restaurant or hotel food service operation.
Thorough knowledge of upscale food & beverage operations, service standards, and administrative requirements.
Food Service Manager Certification (or ability to obtain based on state/county/local regulations).
Strong leadership, communication, and organizational skills
Ability tomaintaineffective operating controls to maximize efficiency and guest satisfaction.
Ability toworka flexible schedule including weekends, evenings, and holidays.
Professional, friendly demeanor with the ability to engage guests by name whenappropriate
WhoYou’llSupervise:
R estaurant Supervisors and hourly front of house team.
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
