Omni Hotels & Resorts

Outlet Manager

Omni Hotels & Resorts  •  Corpus Christi, TX (Onsite)  •  1 hour ago
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Job Description

Omni Corpus Christi Hotel

Experience stunning bay or city views at the Omni Corpus Christi Hotel, located in the heart of the Marina District. Enjoy resort-style amenities like a heated indoor/outdoor pool, full-service dining, and wellness services all just minutes from top attractions like the Texas State Aquarium and USS Lexington. Whether you're here for a beach getaway, fishing adventure, or a special event, our 24,000 square feet of event space and 465 well-appointed rooms make it easy to relax and recharge. Discover coastal charm and elevated hospitality at Omni Corpus Christi.

What truly sets us apart is our team. We foster a culture that values learning, growth, and inclusivity, offering opportunities for advancement and a workplace where everyone can thrive. Full-time associates enjoy a comprehensive benefits package—and the greatest benefit of all: the opportunity to grow.

Food & Beverage Outlet Manager

The Food & Beverage Outlets Manager will ensure prompt, courteous service in our various Food and Beverage Outlets including our Bar and Restaurant, Coffee Shop, In Room Dining and the Pool. They will provide proper training and supervision of all personnel including supervisors and hourly associates in Omni Food and Beverage standards and company policies and procedures. They will ensure the overall success of the outlets through guest satisfaction surveys and utilizing financial controls.

Responsibilities:
• Responsible for assigned shift, assisting in overall management.
• Supervise and coordinate assigned shift.
• Assist in overall supervision of the department as outlined in manager's job description.
• Check staff punctuality.
• Complete environmental checklist for dining room.
• Spot check liquor pars.
• Order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints.
• Ensure guest satisfaction.
• Stay on the floor during peak hours.
• Communicate with guests and receive feedback.
• Observe, teach, and correct staff's service.
• Monitor each guest’s experience.
• Examine food preparation.
• Examine beverage presentation.
• Handle any guest complaint.
• Maintain condition of dining room.
• Administrative responsibilities.
• Assist manager in:
◦ Scheduling
◦ Forecast weekly
◦ Forecast monthly
◦ Completing weekly payroll
• Participate in interviewing new employees.
• Prepare maintenance requests and follow-up.
• Complete other assigned duties.
• Cost control
• Monitor food and liquor requisitions
• Monitor food waste.
• Monitor labor and payroll costs.
• Check bar controls, shot glass use, red lining, bottles totally empty.
• Must be familiar with and adhere to all liquor liability laws.
• Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests
• Prohibiting the sale/service of alcohol to minors.
• Must know emergency procedures (including CPR) and work to prevent accidents.
• Perform any and all other duties assigned and/or required by management.

Qualifications:
• Bachelor’s Degree or equivalent preferred.
• Previous restaurant experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must have current TABC/Food Handlers Certifications.
• Must be able to lift, pull, push 50lbs+.
• Must be able to walk, stand up to 8+ hours shift.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni Hotels & Resorts

About Omni Hotels & Resorts

Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.

From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One"​ associate empowerment program.

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
Dallas, TX
Year Founded
Unknown
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