Job Description

Our client, a well-established hospitality group in Malta, is currently seeking an experienced and motivated Outlet Manager to oversee the daily operations of its food & beverage outlets.

The successful candidate will be responsible for ensuring exceptional customer experiences, maintaining high operational standards, leading front-of-house teams, and supporting the overall success and profitability of the outlet.

Key Responsibilities

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  Oversee the daily operations of the restaurant/bar outlet.
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  Lead, supervise, and motivate front-of-house staff to maintain excellent service standards.
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  Ensure smooth coordination between kitchen and service teams.
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  Monitor customer satisfaction and professionally handle guest feedback or complaints.
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  Manage staff schedules, attendance, and daily operations efficiently.
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  Maintain high standards of cleanliness, presentation, and hygiene throughout the outlet.
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  Support recruitment, onboarding, and training of team members.
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  Monitor stock levels and coordinate orders where necessary.
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  Ensure compliance with company procedures, health & safety, and HACCP standards.
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  Assist in achieving sales targets and operational goals.

Requirements

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  Candidates must be residing in Malta or hold a valid EU residence permit
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  Previous experience in a managerial role within hospitality or food & beverage operations is essential.
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  Strong leadership and team management skills.
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  Excellent communication and customer service abilities.
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  Fluent English is required; additional languages will be considered an asset.
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  Ability to work in a fast-paced environment and handle pressure professionally.
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  Strong organisational and problem-solving skills.
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  Professional appearance and positive attitude.
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  Availability to work flexible hours, including weekends and public holidays.

What’s on Offer

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  Full-time employment opportunity.
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  Professional and supportive working environment.
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  Career growth opportunities within a growing hospitality group.
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  Opportunity to work in vibrant hospitality venues across Malta.
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  Competitive remuneration package based on experience.

If you are passionate about hospitality leadership and delivering exceptional guest experiences, we would love to hear from you.