We are the inventor of the Belgian praline. Every day, our people continue to write the unique Neuhaus story. That story began in 1857, when Jean Neuhaus opened the very first boutique in the Queen's Gallery in Brussels. Quality and customer experience are at the heart of our business and that is exactly what our people do with heart and soul every day. The pride of working for the inventor of the Belgian praline is typical for each employee.
https://www.neuhauschocolates.com/fr_BE/home
As an Outlet Manager, you are responsible for the commercial and operational performance of our successful Outlet in Vlezenbeek. You contribute to building a high-performing organization where team, processes, and results reinforce each other.
You bring structure and clarity in a dynamic, high-volume environment.
You take full operational responsibility for the outlet (turnover, margin, KPIs).
You analyze sales and stock data and translate insights into targeted commercial and operational actions.
You optimize processes related to stock management, rotation, and goods flow, with a focus on both efficiency and quality.
You lead a team of approximately 6 employees and develop them towards greater ownership, maturity, and results orientation.
You collaborate closely with internal stakeholders on planning, forecasting, and supply chain.
You ensure a consistent and high-quality brand and boutique experience, even in an outlet environment.
You have at least 5 years of experience in a leadership role within retail.
You feel comfortable in a complex, high-volume environment such as a flagship store, logistics setting, or outlet.
You combine strong commercial insight with solid operational execution.
You are energized by people management and know how to structure and develop teams.
You think in terms of results, efficiency, and long-term value.
You communicate clearly and are able to engage stakeholders at different levels.
You are fluent in Dutch and/or French and have a good command of English.
At Neuhaus, people with ambition and a strong sense of ownership are given the opportunity to make a real impact. In this strategic key role within an iconic premium brand, you take on responsibility, earn trust, and actively contribute to further growth and professionalization.
We offer a full-time contract with an attractive salary package, complemented by a sales bonus and a range of additional benefits. You will have the autonomy to fully own your role, combined with ample opportunities for professional development and growth.
And of course, there’s one extra you won’t want to miss: plenty of Belgian pralines 🍫
Neuhaus is a manufacturer of Belgian luxury chocolates, delicious biscuits and artisanal ice cream. The company was founded in Brussels in 1857 by Jean Neuhaus, who opened a first store in the Galeries St.-Hubert. In 1912, his grandson, Jean Neuhaus II, invented the chocolate bonbon or 'praline'. Three years later, the 'ballotin' was invented to avoid that the pralines were crushed together.
Today, Neuhaus is more popular than ever and has over 500 selling points in 50 countries. All Neuhaus delicacies are still made in Vlezenbeek, near Brussels, and are exported worldwide. The company was named Accredited Supplier to the Belgian Crown.
