Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As an Outlet Cashier, you’re not just making guests feel at home – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

Administration
• Assists in making sure that the hotel is adhering to all Company/Hotel Human Resources Policies and Procedures.
• Assists in making sure that government-stipulated employee legislation is strictly followed and implemented.
Financial
• Keep oneself informed and updated of the Hotel’s financial goals
• Ensures new technology and equipment are embraced, improving productivity while taking work out of the system.
Communication
• Ensures that all in-house rules and regulations are communicated to team members and implemented.
• Ensures that the confidentiality of all Team Member information and benefits packages must be strongly adhered to.
Guest and Team Member Experience
• Ensures a strong professional relationship with all levels of Team Members within the hotel, taking an active interest in their welfare, safety and development.
• Respectful of the time of the organization as well as that of other Team Members. Puts a high value in promptness for any related work attendance matters, be it training, meetings or daily work.
• Encourages Team Members to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• High school diploma or equivalent; hospitality training is a plus
• Proven experience in a similar role in a hotel
• Excellent communication, grooming, and interpersonal skills
• Fluent in English; additional languages are an advantage
• Friendly, professional, and guest-focused
• Able to work flexible shifts