Job Description

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

The Outcomes Coordinator is responsible for identifying clinical outcomes in practice situations, evaluating and ensuring unit regulatory compliance and survey readiness for DNV and state. The incumbent collects, analyzes, and manages clinical decision support data and then provides feedback to the team to optimize patient care.Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
The Outcomes Coordinator is responsible for identifying clinical outcomes in practice situations, evaluating and ensuring unit regulatory compliance and survey readiness for DNV and state. The incumbent collects, analyzes, and manages clinical decision support data to optimize patient care. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Collects, analyzes, and presents quality monitoring information for assigned unit/units to identify variances regarding compliance, staff educational needs, and regulatory compliance.
• Coordinates, plans, and facilitates unit/unit’s performance improvement activities.
• Maintains current knowledge of DNV, state, and CMS standards and assists the unit/organization in maintaining compliance with all applicable standards.
• Maintains clinical competencies for RN on the unit and works in staffing as required.
• Demonstrates initiative in identifying opportunities for self-development and enhancement.

Education/Formal Training Requirements

• Required - Associates Degree Nursing

Work Experience Requirements

• Required - General nursing or clinical practice 3-5 years

Licenses and Certifications Requirements

• Required - Registered Nurse Tennessee - Tennessee Board of Nursing

Knowledge, Skills and Abilities

• Ability to use initiative in decision-making and independent judgment.
• Ability to interact with all levels of hospital administration, patients, visitors, physicians, and other members of the healthcare team.
• Ability to foster and maintain good working relationships with internal and external customers.
• Ability to set priorities, coordinate multiple tasks, organize tasks, and maintain control of workflow.
• Excellent communication skills, oral and written.
• Ability to comprehend moderately complex written materials (i.e. technical manuals, medico legal documents, etc.)
• Ability to operate standard office equipment (i.e. fax machine, copy machine, etc.)
• Ability to analyze and interpret data to assist in decision-making.
• Ability to present data findings and plans to group using PowerPoint.
• Ability to teach others regarding documentation and regulatory requirements.

Supervision Provided by this Position

• There are no lead or supervisory responsibilities assigned to this position.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Frequent invasive and non-invasive patient contact.
• Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
• Ability to react quickly to emergency situations.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.