Job Description

At Kinross we know it's our people that make us special! Proudly awarded the Employer of the Year 2025, and Qualmark Wine Tourism Business of the Year 2024, Kinross is recognised as the best wine experience in the country. Our Kinross Cellar Door is a destination for Central Otago wines where we represent five amazing wineries - Hawkshead, High Garden, Kinross, Valli & Wild Irishman.

We are seeking an Outbound Wine Sales Representative to join our newly created Customer Care team at Kinross. This role is perfect for someone who enjoys connecting with customers, creating memorable experiences, and turning conversations into sales.

Working closely with our Offsite Wine Sales Manager, you'll proactively engage with our extensive customer database, promote exciting wine offers, build lasting relationships, and help drive direct-to-consumer wine sales for some of Central Otago's most celebrated wine brands.

Responsibilities:

• Calling existing and prospective customers from the Kinross database
• Promoting seasonal wine releases, special offers, and wine club memberships
• Recommending wines and experiences tailored to customer preferences
• Building and maintaining a healthy sales pipeline
• Managing follow-up activities and customer relationships through our CRM system
• Converting customer conversations into wine sales and repeat business
• Delivering exceptional customer service that reflects the Kinross brand
• Participating in wine education, sales training, and team initiatives
• Occasionally supporting wine tastings and events both onsite and offsite

Why Join Kinross?

• Free daily staff meals and coffee
• The autonomy to try new things
• Generous staff discounts on food and wine.
• Ongoing learning and development, including WSET opportunities.
• Work in a stunning setting with a passionate, supportive team.

You don't need to be a wine expert, but you do need to be passionate about people and sales.

You'll ideally have:

• Experience in sales, customer service, hospitality, account management, or a similar customer-facing role
• A confident and engaging phone manner
• Strong communication and relationship-building skills
• Excellent organisational skills and attention to detail
• The ability to work independently and manage your own workflow
• Experience using CRM systems
• Wine industry knowledge or a genuine interest in learning about wine (highly desirable)

Apply today and help us bring the Kinross wine experience to customers across New Zealand and beyond. 🍷

Apply with a CV and cover letter, giving details of your qualifications and experience. Please give details of your right to work in NZ. For a confidential chat about the role, email hr@kinross.nz.