We are seeking a hands-on Outbound Warehouse Supervisor to lead daily execution in a fast-paced, perishable eCommerce fulfillment operation. This is a working supervisor role responsible for both leading the team and actively supporting outbound operations to ensure accurate, on-time shipping and high productivity.
Key Responsibilities
Daily Outbound Execution
· Lead and support daily shipping operations including pick, pack, and kitting
· Ensure all orders (DTC, wholesale, and corporate) are accurate and shipped on time
· Oversee FedEx trailer schedules and coordinate timely loading and dispatch
· Manage trucking execution and ensure proper handoff and deliveries
Labor & Throughput Management
· Drive labor productivity and throughput to meet daily volume targets
· Adjust staffing and workflows in real-time to maintain efficiency
· Monitor and manage timekeeping, labor tracking, and time clock adjustments
Quality & Food Safety (SQF)
· Execute and enforce SQF programs and food safety standards
· Ensure daily logging, tracking, and compliance documentation is completed accurately
· Train team members on proper handling of perishable products and safety protocols
Team Leadership & Development
· Supervise, coach, and develop warehouse associates, leads, and specialists
· Support onboarding and training, including equipment and forklift certifications
· Act as a floor leader, stepping in wherever needed to keep operations running
Equipment & Safety
· Oversee proper use and maintenance of warehouse equipment and forklifts
· Ensure all team members are trained, certified, and operating safely
· Maintain a clean, organized, and safe work environment
Qualifications
· 3–5+ years of warehouse leadership experience (eCommerce or perishable preferred)
· Proven ability to manage high-volume outbound operations
· Strong understanding of shipping systems, carrier coordination, and fulfillment workflows
· Experience with food safety (SQF or similar) strongly preferred
· Ability to effectively communicate in English and Spanish (required)
· Hands-on leadership style with ability to work in a physically active environment
What We’re Looking For
· A doer + leader who isn’t afraid to jump in
· Someone who can run the floor, not just manage it
· A problem-solver who keeps operations moving under pressure
· Someone who is organized and communicates clearly and timely
Considered the oldest family name in Chicago pizza, Lou Malnati's is as rich in history as its pizza is in flavor.
Lou Malnati got his start in the 1940's working in Chicago's first deep dish pizzeria. He took his pizza expertise to Lincolnwood, a northern suburb of Chicago, where he and his wife Jean opened the first Lou Malnati's Pizzeria on March 17, 1971. Lou was known for his fun-loving character as well as making Chicago's best pizza. Loyal patrons lined the streets on opening day for a taste of his delicious deep dish creations. Lou always thought it was funny that an Italian should open a pizzeria in a Jewish neighborhood on an Irish holiday. But that was Lou's style; he loved all types of people and didn't care much about what people thought.
Today, we have 70+ locations across Illinois, Arizona, Wisconsin, and Indiana. We also ship over a million pizzas a year through our e-commerce business, Tastes of Chicago. Malnati’s success comes from our commitment to quality. Every Lou Malnati’s pizza is handmade from scratch using the finest and freshest ingredients. Every year, the Malnati team hand selects California vine-ripened tomatoes for the perfect sweet and tangy taste. The exclusive sausage blend is seasoned to our exact specifications. The fresh mozzarella cheese comes from the same small dairy that has supplied Lou Malnati’s for over 45 years. And our family’s secret recipe for flaky, buttery crust has been passed down from generation to generation. You’ll know with every bite that each pizza was made with care and special attention.
⭐⭐⭐⭐⭐
Lou Malnati’s is proud to be ranked a top Chicago workplace 12 years in a row!
