Job Description

Job Title:

International Call Center Executive – US Outbound Sales

Location:

Mohali (Work from Office Only)

Shift:

Pure Night Shift (US Hours)
5 Days Working

Employment Type:

Full-Time

We are seeking highly motivated International Call Center Executives with proven experience in US outbound sales to join our Mohali office. The ideal candidate will have excellent English communication skills, a strong sales mindset, and the ability to handle objections while delivering a customer-centric experience.

Key Responsibilities:

• Make outbound sales calls to US customers as per assigned campaigns
• Understand customer needs and effectively pitch products/services
• Handle customer objections confidently and close sales opportunities
• Maintain high levels of professionalism and customer satisfaction
• Achieve daily, weekly, and monthly performance targets
• Accurately update customer information and call outcomes in CRM systems
• Follow company policies, scripts, and standard operating procedures
• Collaborate with team members to improve overall campaign performance
• Stay calm and composed while handling pressure and high call volumes

Eligibility Criteria:

• Minimum Undergraduate or Graduate qualification
• 2+ years of experience in an International Call Center (US market preferred)
• Mandatory outbound sales experience
• Must have worked in an international calling environment
• Excellent verbal and written communication skills in English
• Strong sales acumen with a go-getter attitude

Required Skills & Competencies:

• Excellent English communication skills (Mandatory)
• Proven outbound sales and objection handling skills
• Customer-centric mindset
• Ability to stay calm under pressure
• Strong bias for action and result-oriented approach
• Team player with a positive attitude
• Willingness to work in pure night shifts from office

Perks & Benefits:

Attractive Performance Bonus & Huge Incentives

• Rewards and Recognition programs
• Transport facility provided
• 5-day working week
• Excellent work culture
• Strong policies and structured processes
• Career growth opportunities