We’re looking for an Outbound Sales Delivery Lead to manage the end-to-end delivery of B2B outbound campaigns across multiple client accounts.
This is an operational delivery role, not a sales role. You won’t be selling. You’ll be managing the people, process, and data that produce pipeline for our clients. You’ll own the campaign from the moment the contract is signed through to the monthly review; coaching SDRs, managing client relationships, monitoring campaign performance, and making the calls on what to change and when.
If you’ve run outbound campaigns before and know what it takes to keep a team executing consistently across multiple accounts, this is the role.
We’re looking for an Outbound Sales Delivery Lead to manage the end-to-end delivery of B2B outbound campaigns across multiple client accounts.
This is an operational delivery role, not a sales role. You won’t be selling. You’ll be managing the people, process, and data that produce pipeline for our clients. You’ll own the campaign from the moment the contract is signed through to the monthly review; coaching SDRs, managing client relationships, monitoring campaign performance, and making the calls on what to change and when.
If you’ve run outbound campaigns before and know what it takes to keep a team executing consistently across multiple accounts, this is the role.
Managing outbound campaigns across 6-10 client accounts simultaneously: Owning the delivery lifecycle: onboarding, messaging development, list building, campaign execution, reporting, and ongoing management - Running twice-monthly client reviews; presenting campaign data, recommending messaging and ICP adjustments, managing client expectations. Monitoring campaign conversion metrics daily across all accounts using internal tracking tools
Coaching and managing SDRs: Reviewing call recordings and identifying patterns; script adherence, objection handling, discovery quality. Delivering targeted coaching actions (not general feedback but specific, observable changes backed by call evidence). Running weekly team meetings and maintaining accountability on activity volume and quality
Owning the messaging and data pipeline: Building and refining messaging spines, cold call scripts, and objection handling docs for each client. Managing list builds, data validation, and Salesforce list hygiene. Making decisions on when to pivot messaging, adjust ICP targeting, or refresh data based on actual conversion rates.
Reporting and client relationship management: Preparing and presenting campaign reviews with data-backed recommendations to our clients. Flagging at-risk accounts early and proposing fixes. Managing contract renewals, scope changes, and rate increase conversations.
Must-haves: Experience managing B2B outbound sales campaigns. Experience coaching or managing SDRs, BDRs, or inside sales reps. Comfortable with CRM systems (Salesforce preferred), dialers, and campaign tracking tools. Strong with data; you can look at connect rates, conversion rates, and outbound and know what they mean and what to do about them. Organised enough to manage multiple client accounts without dropping balls, systems oriented. Clear communicator; can present to clients, coach reps, and flag issues internally.
Nice-to-haves: Experience with Orum or similar parallel dialers. Experience building messaging and cold call scripts from scratch. Experience with outbound data platforms (Firmable, ZoomInfo, Apollo, or similar)
Not what we’re looking for: Pure account managers who manage relationships but don’t get into the operational details. People who want to sell; this role is about enabling others to sell, not selling yourself.
Hiring outsourced employees is way harder than it should be! You have to hunt for the right candidate with varying levels of English competence, deal with local hiring laws, purchase endless tools and even hardware to connect your team.
Talent Sam changes everything making your growth easier than ever. We identify, hire, and manage the right people for you ensuring that when you hire, you’re getting the best people for a fraction of the cost.
All of our candidates are highly educated South Africans, native English speakers, and have exceptional written and verbal communication skills. Whether you prefer your team works remotely or in a well-equipped physical office, Talent Sam provides everything they need to succeed.
With Talent Sam, you’re not just hiring employees; you’re building a future-proof, dynamic team that’s ready to take on the world
