Job Description

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

What You Will Be Doing

• Serve as the external voice of the product across webinars, executive roundtables, customer events, and analyst briefings

• Own product messaging and narrative across predictive AI, threat intelligence, and prevention capabilities

• Lead structured customer discovery with security leaders, detection engineers, and OT security owners

• Define and validate target buyer personas, ICPs, and supported use cases

• Build and maintain sales enablement assets, including pitch decks, demo storylines, competitive content, and objection-handling guides

• Partner with sales and solution engineering on strategic deals, refining positioning based on direct field feedback

• Develop launch narratives and collaborate with field marketing on product launches and campaigns

• Track post-launch adoption and feedback, feeding insights back into messaging and roadmap

• Run win/loss and voice-of-customer programs to convert buyer and user needs into roadmap priorities

• Provide input on pricing, packaging, and commercial positioning based on field and competitive dynamics

• Translate technical capabilities into clear business value for executive and customer audiences

• Provide a business counterpart to engineering leadership in roadmap, planning, and executive review discussions

What We Need From You

• 5+ years of experience in cybersecurity, in product marketing, technical product management, sales engineering, or solutions architecture

• Proven customer-facing experience, including public speaking at industry events, webinars, or executive roundtables

• Working fluency across the cybersecurity stack, including threat intelligence, detection engineering, and prevention technologies

• Working understanding of AI and machine learning as applied to security, with the ability to articulate and assess model performance

• Strong customer and buyer empathy, with the ability to map personas and prioritize use cases

• Proven ability to convert market signals and customer needs into product and roadmap input

• Strong business acumen, comfortable discussing pipeline, expansion, retention metrics, TCO, ROI, and risk reduction

• Strong communication and stakeholder management skills across technical and executive audiences

• Entrepreneurial mindset with a high level of ownership and the ability to drive initiatives independently

• Willingness to travel up to 30% for customer visits, field events, and industry conferences

Nice to Have

• Experience in OT, ICS, or critical infrastructure environments

• Background with content disarm and reconstruction (CDR) or file-based threat prevention solutions

• Industry exposure in regulated sectors such as government, defense, utilities, or financial services

• Prior experience in a startup or early-stage environment with autonomous business ownership

• Published thought leadership, analyst report contributions, or a track record of speaking at industry events

• Additional language proficiency for regional coverage

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.