About Us
At Plena Healthcare, we’re a leading provider of mobile allied health services with over 20 years of experience supporting the aged care and community sector. Now part of the Australian Unity family, we remain committed to delivering high-quality care while providing our team with meaningful careers and opportunities for growth.
The Opportunity
As an Outbound Care Coordinator within the Get Moving Outbound program, you will support Plena Healthcare’s proactive customer care review initiatives. This includes engaging with customers, confirming their interest in services, and coordinating wellness and mobility assessments.
Working from our Norwood office, you’ll join a supportive and collaborative team that values initiative, communication, and customer outcomes.
Key Responsibilities
About You
You are a proactive and customer-focused professional with strong communication skills and confidence engaging with customers in an outbound environment. You have excellent attention to detail, strong organisational skills, and the ability to manage multiple priorities and deadlines effectively. You thrive in a fast-paced team environment and bring a positive, solutions-focused attitude to your work, with the ability to support quality assurance processes and provide day-to-day team oversight and guidance.
Experience in rostering, scheduling, administration, customer service, outbound contact centres, or healthcare coordination will be highly regarded, while knowledge of Allied Health services will be an added advantage.
Requirements
Plena Perks
Our Values
We bring energy, act with integrity, nurture and care, listen and connect. Our values define who we are, what we do, and how we do it. When we come together, we shine.
Apply Now
If you’d like to learn more, contact jack.haddad@plenahealthcare.com.au or APPLY NOW.
Welcome to Plena Healthcare
We deliver high-quality and personalised mobile allied health services to Australians in residential aged care facilities and community settings.
Our name ‘Plena’ reflects our ethos– it comes from Latin and means ‘holistic’– and this drives everything we do.
At Plena Healthcare, we offer more than allied health services– we offer care, connection and community. Our passion for what we do enables us to create strong relationships with clients, staff and families, so we can provide optimal healthcare for all ages and life stages.
Our services include:
• Physiotherapy
• Occupational Therapy
• Podiatry
• Speech pathology
• Dietetic services
We’re here to make life easier for you. Because of our history and experience, we understand how to integrate with aged care facility teams, offer cost-effective clinical excellence, and holistic healthcare solutions– all delivered with a smile.
We also love what we do, and who we do it with. That makes a huge difference, as we genuinely love working in aged care and with residents, and making their day.
Plena Healthcare is the largest provider of allied mobile health services in Australia. Every day, we work together united by a common purpose: to provide quality care so people can live healthier, happier and more independent lives.
We’re operating in a space that is growing. The demand for healthcare including physiotherapy, occupational therapy, podiatry, dietetics and speech pathology is rapidly growing and to meet this demand, we’re in the process of expanding our team to help more customers, residents and communities flourish.
Collectively, we’ve been around for more than 20yrs as a number of trusted and well-established brands. You may have known us previously as Xtra AgedCare, Transform Physio, Dimple, Loqui Speech Pathology, Leading Nutrition Dietetics or Allied Care Group.
But now we are connected One and All as Plena Healthcare
