Job Description

Lead Hand – Ottawa East
Location: 1815 Bantree Street, Ottawa, Ontario
Position Type: Permanent Full-Time
Reporting To: District Equipment Manager
Start Date: Immediately
Hours: Monday to Friday, 6:00am to 3:00pm
Compensation: $45.96 plus $3.00 lead hand premium per hour ($48.96/h)

About Miller Waste Systems:
Founded in 1961, Miller Waste Systems is a proudly Canadian, family-owned company with 65 years of experience providing waste management and diversion services to municipalities, businesses, and industries across Ontario, Nova Scotia, and New Brunswick.

Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable resources from the waste stream.

Miller Waste has been recognized as one of Canada’s Best Managed Companies for 16 consecutive years, a distinction that reflects our commitment to strong leadership, operational excellence, and a culture that values our people.

At Miller Waste, our people are our greatest strength. We provide a safe workplace, competitive compensation, opportunities for advancement, and the chance to build a long-term career with a company that is trusted by the communities it serves.

The Lead Hand at Miller Waste Systems oversees day shift technicians, ensuring all vehicle maintenance and repairs are completed safely, efficiently, and in compliance with company and safety standards. This role involves supervising daily operations, mentoring apprentices, coordinating repair schedules, and maintaining accurate records to support smooth fleet operations.

Responsibilities:
In the position of Lead Hand, the responsibilities include, but are not limited to:
• Must adhere to Miller Waste System safety protocols and must be familiar with occupational Health & Safety Act.
• Supervise daytime shift technicians and ensure that all daytime shift work is performed safely, cost effectively and in a timely manner.
• Complete required record keeping associated with repairing vehicles, documenting parts usage, and accounting for repair times.
• Review, plan and schedule work as required.
• Mentor apprentice technicians and provide training to complete their apprenticeship program.
• Operate tools, equipment, and machinery according to company safety procedures.
• Ensure shop equipment and tools are kept in a safe operating condition.
• Ensure that the shop and surrounding grounds are clean and organized at all times during the shift.
• You will be required to repair waste vehicles and trucks, including hydraulics and electrical as well as shop maintenance. You will be required to conduct vehicle maintenance according to established MWS policies and procedures.
• Liaise with Operations Supervisors and drivers in a professional and team-oriented manner.
• Process timecards and work orders as necessary.

Competencies & Qualifications:
• Successful candidates must possess and keep valid their licenses including a valid Journeyperson Certificate.
• Must have at least a valid G Driver’s Licence.
• Provide own tools and willingness to acquire tools as required for jobs.
• Must hold and maintain all applicable licences, including a valid 310T Truck & Coach Technician Licence.
• You will have ability to diagnose and rectify faults, as well as experience in repairing hydraulic and electrical systems.
• Strong technical knowledge of equipment is a must.
• You must possess excellent interpersonal and communication skills.
• Must have strong self-management and organizational skills.
• Your ability to meet deadlines in a fast-paced environment is key as well as working in a team environment.
• Ability to communicate effectively across various levels of the organization and communicate with customers and external vendors.
• Excellent attention to detail, problem-solving, and decision-making skills.
• Knowledge of Microsoft Word, Excel and Outlook is an asset.
• You must be available to work late when behind schedule, as well you may be required to work weekends and holidays.

Posting closing date: This posting will remain active until it has been filled.

This posting is for an existing vacancy. Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position.

We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful. If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would still love to hear from you.

Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.

We are committed to providing person with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts.

Miller Waste Systems strives to be an employer of choice. As a proudly Canadian, privately owned and operated Waste Company we have over 65 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. We provide industry leading work environment and compensation, benefits, and pension programs.