Birlasoft

OTM Technical Specialist

Birlasoft  •  Mumbai, IN (Onsite)  •  22 days ago
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Job Description

Area(s) of responsibility

We are seeking a Techno‑Functional Consultant with strong expertise in Oracle Transportation Management (OTM) and working knowledge of Oracle Global Trade Management (GTM). The role involves providing L3 AMS support, executing configurations and minor customizations, and resolving functional and technical issues for a US‑based global supply chain client. The consultant is expected to work closely with business, ERP, and middleware teams in a 24x7 support environment.

Key Responsibilities

- Perform OTM configurations, enhancements, and customizations

- Conduct root cause analysis (RCA) and support preventive solutions

- Provide L3 AMS support for Oracle OTM and GTM applications

- Analyze, troubleshoot, and resolve functional and technical production issues

- Handle incidents, service requests, and change requests as per SLAs

- Support global users and participate in shift‑based production support calls

OTM Functional & Module Expertise

Order Management Order Base, Order Release, Shipment Planning and Execution
Planning & Optimization Rate Management, Network Routing, Capacity & Constraints
Execution & Visibility Tendering, Shipment Execution, Event Management, Tracking
Freight Settlement Invoicing, Charge Management, Match & Approve
Configuration Management Agents, Automation, Business Rules, Reference Data, Locations, Lanes

Technical & Integration Expertise

- Hands‑on experience with OTM extensibility: Agents, Agent Actions, Business Rules

- Security, Roles, Access Control Integration with Oracle, ERP Cloud, legacy/on-prem ERPs
- Ability to decode and troubleshoot integrations using SOA, Boomi, REST/SOAP APIs
- Experience with ERP integrations including JDE, Oracle EBS, and Oracle Cloud
- Strong understanding of XML payloads, integration logs, and interface error handling

- Middleware (OIC, SOA, OSB) Payload design, transformation, error handling, reconciliation

- Inbound/outbound OTM/GTM interfaces; Data migration

- SaaS migrations; Data validation, reconciliation, post-migration support; SQL skills

Birlasoft

About Birlasoft

Navigating Change. Powering Progress. | Reimagining the Future with Birlasoft

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,000+ professional team committed to upholding the Group's 170-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Social Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

For further information, visit www.birlasoft.com

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Pune, IN
Year Founded
Unknown
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